Senior Analyst, Billing Operations

Mastercard is hiring a Senior Analyst, Billing Operations in Bogotá, Colombia. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include Excel, Tableau and Power BI.
Level classifies it as a senior role.
Level lists 1,000+ other open roles at Mastercard.
The role was posted within the past two weeks.

AI in this role

Support billing operations, data reconciliation, and process improvements across services businesses at Mastercard.

exceltableaupower-bisalesforce

billingreconciliationprocess-improvementreportingdata-analysis

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Billing Operations

The Billing Analyst supports manual billing operations across Services business, ensuring accuracy and responsiveness in both internal and external billing communications. This role also drives process improvements and reporting automation to reduce manual interventions and enhance operational efficiency.

Role
Manage billing processes across the business, including corrections and adjustments.

Provide billing support to internal stakeholders to resolve account and invoice issues, including contract review and billing summaries as necessary

Support reconciliation of billing data across systems to ensure consistency and compliance.

Identify opportunities to reduce manual work using available suite of tools, and document ongoing process improvements

All About You
You’re detail-oriented and thrive in environments where accuracy is critical.

You enjoy solving problems and improving processes to make work more efficient.

You communicate clearly and professionally with both internal teams and external customers.

You’re comfortable working with data and backend systems, and you’re eager to learn new tools.

You take ownership of your work and follow through on tasks with minimal supervision.

You’re collaborative and open to feedback, always looking for ways to improve.

Requirements
Preferred BA or equivalent

2+ years of experience in billing, finance operations, or revenue operations—preferably in a SaaS or subscription-based business.

Familiarity with billing workflows and correction processes.

Experience supporting internal stakeholders and external customers with billing-related inquiries.

Strong analytical skills and attention to detail.

Proficiency in Excel and reporting tools (e.g., Tableau, Power BI).

Experience with Salesforce or similar CRM platforms is a plus.

Excellent written and verbal communication skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Senior Analyst, Billing Operations at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Analyst, Billing Operations is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Bogota, Colombia.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

BillingReconciliationProcess ImprovementReportingData AnalysisExcelTableauPower BI

Questions you could be asked

Tell me about a project where billing was part of your work. What did you do?
Tell me about a project where reconciliation was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where reporting was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Billing, Reconciliation, Process Improvement, Reporting, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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