Senior Assistant II - Account Management

Company:

Description:

We are seeking a talented individual to join our team at Mercer. This role will be based in Singapore - Marina View. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Assistant II - Account Management

We will count on you to:

• Supports the consulting team in gathering, organizing, entering and analysing data using Excel spreadsheets to be used for various client projects. Involves increased focus on the analysis of results, managing portions of projects and reviewing the work of lower-level analysts.

• Gathers utilization or rate data from the vendors via a Request for Proposal (RFP). Interprets the meaning of the data and summarizes the responses from the RFP in Excel or PowerPoint format for presentation to the client.

• Develops cost projections and evaluations of vendor renewal workups. Results are used as part of client meetings.

• Consolidates information for budget and billing reports. Participates in calls and meetings as appropriate. Assists with the preparation and delivery of clear and concise communications and resolves most claim issues. More complex issues may be escalated to senior consultants.

• Gathers design data from the client and current vendors needed for analysing the impact of a client's consolidation and/or marketing of its healthcare plans. Work typically involves organizing plan design details and costs in Excel for further analysis by the team. Responsibilities also include checking data for reasonableness and following up with vendors regarding missing or inaccurate data.

• Develops a good understanding of vendor/carrier markets, basic underwriting and financial skills, products, services and technical tools, and intranet resources through participation in training courses, online learning, and learning from more experienced colleagues.

What you need to have:

• Keen interest in field of global benefits management.

• To perform the role, candidate must clear all 6 papers in order to apply licensing.

• Outstanding analytical thinking and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to prioritize and handle multiple tasks under tight deadlines and to work on a team.

• Demonstrable ability or interest in data cleaning, analysis, and recordkeeping.

• MAS qualification is required for this role.

What makes you stand out:

• Relentless curiosity to acquire new knowledge and skills.

• Highly motivated and meticulous.

• Adaptability to thrive in fast paced and complex environments.

• Ability to build relationships by communicating with team members.

• A genuine interest in telling stories with data.

• Prior domain knowledge, and client management experience in health and benefits consulting would be a plus.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.