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Cisco

Senior Business Operations Manager, Engineering

AI in this role

Serve as a strategic operations partner to engineering leaders, managing workforce capacity, budgets, and site programs.

operations-managementprogram-managementbudgetingcross-functional-leadership

Meet the Team


Engineering in Poland has grown from an agile 60-person R&D site into a 700+ person strategic innovation hub supporting Splunk Platform Engineering, Security, and Observability. As part of Cisco, the hub connects global engineering priorities with Poland’s technology talent and contributes to products used across the business. The team works across Engineering, Product, Customer Experience, People, Talent Acquisition, Finance, and other partners, balancing a collaborative technical culture with the scale and rigor of an enterprise organization. This is an opportunity to help shape the hub’s next chapter as it evolves after the acquisition and expands its impact across Cisco.

Your Impact


Serve as a strategic operations partner to Engineering leaders, enabling directors, managers, and teams to focus on delivery while strengthening site performance, alignment, and transparency. Lead planning and leadership rhythms, translating executive goals into site priorities, tracking decisions and organizational health, and surfacing risks. Partner with Finance, Talent Acquisition, People, and Engineering leaders to manage workforce capacity, budgets, and site programs with sound governance and discretion. Improve operating processes, reporting, and tools while aligning legacy Splunk practices with Cisco frameworks and preserving the hub’s agility. Success means leaders have reliable data and clear decisions, resources align with product priorities, and the Poland hub remains an engaged, effective center of engineering excellence.

Minimum Qualifications


  • 8+ years of experience in business operations, technical program management, or engineering operations within a software, technology, or technical organization.
  • Bachelor's degree in Business, Engineering, Computer Science, Finance, or equivalent practical experience.
  • Demonstrated experience managing engineering operations, including operational planning, workforce capacity planning, organizational metrics/KPI tracking, or budget management.
  • Professional experience working within or supporting a technology R&D site, Center of Excellence (CoE), or global delivery hub in Poland.
  • Hands-on experience operating in SaaS, cloud infrastructure, Agile SDLC, or platform engineering environments.

Preferred Qualifications


  • Master’s degree or MBA.
  • Prior experience leading site or business operations in an engineering organization, including post-acquisition integration or operating model change.
  • Program, project management, or Agile framework certification.
  • Experience with Workday, Tableau, Jira, Confluence, SharePoint, or business intelligence dashboards; executive communication and cross-functional influence.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

How we rate this

Senior Business Operations Manager, Engineering at Cisco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementProgram ManagementBudgetingCross Functional Leadership

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where program management was part of your work. What did you do?
  3. Tell me about a project where budgeting was part of your work. What did you do?
  4. Tell me about a project where cross functional leadership was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Program Management, Budgeting, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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