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Capita

Senior Content Designer

AI in this role

Senior Content Designer responsible for creating clear content, mentoring team members, and advocating for user-centered design.

content-designuser-centered-designusability-testingstakeholder-managementaccessibility
Senior Content Designer is responsible for creating clear and consistent content that aligns with user needs. They are liable for mentoring content designers and review and support the work of others. They are experienced in applying content design activities to align with the business propositions, familiar with usability and accessibility best practices, and often mentor other designers. They also support the Head(s) in evangelising the value of user-centered design across the wider team.

Job title:

Senior Content Designer

Job Description:

Collaborate with product managers, developers, and other stakeholders to execute design solutions that meet user and business needs and technical constraints in an agile environment ​ Assess solution options and evangelise user-centered design solutions that both achieve strategic business goals and meet operational requirements. ​ Controls, monitors, and evaluates content to ensure quality, consistency and accessibility of messages and optimal use of chosen media. Understands and manages risks associated with publishing content.​ Reviews work of others and takes responsibility for ensuring appropriate publication.​ Understand the requirements of the intended audience in collaboration with clients and/or representatives of the intended audience. Collaborate with subject matter experts to define specific content requirements. ​ Manage the authoring process and the interaction with editorial and publication processes​ Gather source information and creating draft content​ Understand and apply copyright rules and related legal issues​ Create and use guidelines to present information clearly, concisely, and accurately​ Evangelise and promote cross-collaboration to ensure effective outcomes within the given time frame with the end users in mind.​ Encourage ways to peer review to ensure quality assurance throughout the project lifecycle.​ Lead, plan and facilitate collaborative stakeholder and/or customer workshops that support and drive the project forward.​ Analyse data from user research with the user researcher(s) and make decisions on how to improve a product’s design.​ Assist in user research and usability testing, help maintain design consistency across platforms, participate in design reviews, and provide constructive feedback. ​ Demonstrate good interpersonal skills and presentation skills to communicate with clients / project teams clearly and eloquently.​ Plan and drive content design activities, providing expert advice and guidance to support the adoption of agreed approaches.​ Work with minimal support and can influence and mentor others​ Support Sales / Growth teams on bid opportunities in relation to user-centred design case studies aspect and writing​ Support in recruitment activities where required

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Permanent

How we rate this

Senior Content Designer at Capita rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Content DesignUser Centered DesignUsability TestingStakeholder ManagementAccessibility

Questions you could be asked

  1. Tell me about a project where content design was part of your work. What did you do?
  2. Tell me about a project where user centered design was part of your work. What did you do?
  3. Tell me about a project where usability testing was part of your work. What did you do?
  4. Tell me about a project where stakeholder management was part of your work. What did you do?
  5. Tell me about a project where accessibility was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Content Design, User Centered Design, Usability Testing, Stakeholder Management, and Accessibility. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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