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NVIDIA

Senior Customer Technical Program Manager - AI Datacenter

NVIDIA is hiring a Senior Customer Technical Program Manager - AI Datacenter in Santa Clara, United States. It pays $168k-$259k a year and Level rates it ; you can apply on NVIDIA.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include program management, datacenter and customer facing.
  • Level classifies it as a senior role.
  • Level lists 2,700+ other open roles at NVIDIA.

AI in this role

Leads strategic technical programs with Cloud Service Providers driving large-scale AI infrastructure deployments.

program-managementdatacentercustomer-facing

At NVIDIA, we are at the forefront of AI and accelerated computing, redefining the world's largest industries and creating a profound impact on society. As part of the Customer Program Management Team, you will lead strategic technical programs with Cloud Service Providers (CSPs), driving the deployment of NVIDIA’s innovative AI infrastructure. This role offers a groundbreaking opportunity to work with brand-new technologies, such as the powerful NVIDIA GB300 NVL72 platform, delivering unmatched data center-scale performance.

What you'll be doing:

  • Leading execution and technical engagement directly with CSPs and their ODM/OEM partners.

  • Integrating datacenter tools and operationalizing processes for AI factory build-out, resolving any blocking issues to keep projects on track.

  • Ensuring reliable assembly of groundbreaking AI infrastructure platforms by working closely with CSP’s ODMs or OEMs to meet specified metrics and schedules.

  • Assembling and guiding cross-functional teams, ensuring alignment and execution excellence.

  • Providing technical direction on server system building in collaboration with subject matter experts, and managing project timelines by proactively resolving blockers.

  • Ensure timely delivery of customer-specific features and production deployment.

  • Communicate program status, risks, and insights to senior leadership.

What we need to see:

  • Demonstrated experience in program/project management involving direct interaction with customers.

  • 8+ years of experience managing programs and projects involving direct engagement with customers.

  • Strong leadership skills in global, matrixed environments.

  • Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related field.

  • A solid track record of successfully managing complex, large-scale datacenter projects.

  • A willingness to continue learning new skills and growing capabilities as NVIDIA ventures into new markets.

Ways to stand out from the crowd:

  • Strong customer facing experience

  • Deep experience leading technical programs for CSPs.

  • Hands-on expertise in large-scale compute server build and deployment.

  • Strong cross-functional teamwork across globally distributed teams.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative, collaborative, and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 168,000 USD - 258,750 USD for Level 4, and 200,000 USD - 322,000 USD for Level 5.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until July 24, 2026.

This posting is for an existing vacancy. 

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

How we rate this

Senior Customer Technical Program Manager - AI Datacenter at NVIDIA rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementDatacenterCustomer Facing

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where datacenter was part of your work. What did you do?
  3. Tell me about a project where customer facing was part of your work. What did you do?
  4. Describe a typical day in a role like this one: which parts run through AI directly?
  5. If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

  • List these exact terms on your resume: Program Management, Datacenter, and Customer Facing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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