Level

Five9

Senior DevOps Engineer

Five9 is hiring a Senior DevOps Engineer in Chennai, India. Level rates it ; you can apply on Five9.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting allows some remote work.
  • Tools and skills the posting cites include Google Cloud, AWS and Kubernetes.
  • Level classifies it as a senior role.
  • Level lists 86 other open roles at Five9.

AI in this role

Designs, implements, and automates large-scale distributed cloud systems as a Senior DevOps Engineer.

gcpawskuberneteshelmgkedockergitlabargocdterraformpythonansibleprometheus+1
devopssreinfrastructure-as-codedistributed-systems

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

We are actively seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact. 

 

Key Responsibilities: 

  • Design, implementation, and automation of large-scale distributed systems 
  • Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency 
  • Work with Engineering teams to deliver high-quality software in a fast-paced environment 
  • Monitor production and development environments to build preventive measures and provide a seamless customer experience 
  • Work with delivery teams on software improvements to achieve higher availability and lower MTTD 
  • Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks) 

 

Key Requirements: 

  • 7+ years of public cloud experience (GCP or AWS) 
  • 7+ years of private cloud experience (Openstack, VMware ESXi) 
  • 7+ years of Linux experience (Centos/Ubuntu) 
  • 7+ years of networking experience 
  • Orchestration and management of containers using Kubernetes, Helm, GKE and Docker 
  • Experience with Gitlab, ArgoCD, CI/CD methodologies & tools 
  • Experience with Infrastructure as Code (Terraform), Python or other scripting languages 
  • Experience with Ansible config management tool 
  • Experience with Prometheus/Loki/Alertmanager/Grafana observability tools  
  • Excellent problem solving and analytical skills 
  • Experience with Incident Management Process, SRE best practices and continuous improvements 
  • Experience designing large scale distributed systems 
  • Familiar with DevOps/DevSecOps methodologies and best practices 
  • Strong verbal and written communications skills 
  • Bachelor's of Science degree in Computer Science or equivalent experience 

          This role is hybrid and requires 3 days a week in office.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

How we rate this

Senior DevOps Engineer at Five9 rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

DevOpsSreInfrastructure As CodeDistributed SystemsGoogle CloudAWSKubernetesHelm

Questions you could be asked

  1. Tell me about a project where devops was part of your work. What did you do?
  2. Tell me about a project where sre was part of your work. What did you do?
  3. Tell me about a project where infrastructure as code was part of your work. What did you do?
  4. Tell me about a project where distributed systems was part of your work. What did you do?
  5. Walk me through how you've used Google Cloud in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: DevOps, Sre, Infrastructure As Code, Distributed Systems, and Google Cloud. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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