Level

Coca-Cola

Senior Director, Digital Capability and Workforce Modernization

Coca-Cola is hiring a Senior Director, Digital Capability and Workforce Modernization in Atlanta, United States. It pays $224k-$258k a year and Level rates it ; you can apply on Coca-Cola.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
  • The posting mentions workflow redesign, change management and digital strategy among its tools and skills.
  • Level classes it as a senior role.
  • Coca-Cola has 243 other open roles on Level.
  • Posted within the past week.

AI in this role

Lead enterprise workforce modernization and capability building focused on human and AI collaboration workflows.

workflow-redesignchange-managementdigital-strategyai-governance

Job Description Summary:

The Senior Director, Digital Capability and Workforce Modernization owns our Company approach to redesigning work for a Human × AI enterprise and building the digital and AI capability people need to perform that work. The role is accountable for redesigning workflows and building employee digital and AI capability. Reporting to the Vice President, People Intelligence, Planning, and Capabilities, this hands-on leader partners closely with business, Digital, Finance, and People & Culture leaders.


Key Responsibilities


Set the Enterprise Approach to Workforce and Workflow Modernization

  • Own the strategy, methodology, standards and outcome measures for how work is selected, redesigned, implemented, and sustained.
  • Prioritize opportunities with business, Digital and Finance partners, making explicit choices about what is simplified, automated, AI-supported or kept as is, and adjust priorities as evidence and business needs evolve.
  • Establish governance and decision rights so functions modernize to a common standard while adapting execution to local context.
  • Advise senior leaders on trade-offs and ensure technology investments are paired with redesigned ways of working.


Redesign Work Around Human × AI Contribution

  • Lead and personally contribute to priority workflow redesigns, turning early use cases into a repeatable approach.
  • Reframe workflows around outcomes, removing unnecessary steps and handoffs, and determine where AI can best support people and where human judgment leads, with clear human accountability.
  • Surface risks to accountability, privacy, bias and operational resilience, partnering with risk and governance owners.

Connect Workflow Redesign to Workforce Roles and Skills

  • Partner with HR Business Partners and function leaders to translate redesigned workflows into role, capacity and capability needs, and integrate them into workforce plans, career development and internal mobility.
  • Partner with People Intelligence and Finance to track the benefits of redesigned work for the business and for employees.

Build and Scale Digital and AI Capability Through Work

  • Own the People & Culture approach to building the digital and AI capabilities redesigned work requires, aligned with enterprise capability standards.
  • Partner with the Global Digital Network and function teams to define role-relevant capability needs and close gaps, prioritizing development of current employees.
  • Embed capability building into workflows and manager practices and turn successful redesigns into reusable tools that sustain new ways of working.

Candidate Profile

  • Commercially astute systems thinker who connects workflow, workforce, technology and capability choices to business outcomes.
  • Credible executive advisor and facilitator who brings structure to ambiguity and constructively challenges decisions.
  • Pragmatic and current in AI and agentic technologies, able to tell practical value from novelty.
  • Brings a product mindset to work redesign, focused on value, adoption and continuous improvement.
  • Resilient, inclusive change leader with high integrity and learning agility who earns trust and sustains progress beyond launch.

Experience and Background

  • Bachelor’s degree in Human Resources, Organization Development, Organizational Psychology, Business, Engineering or a related field, or equivalent experience; advanced degree beneficial.
  • 10+ years in workforce strategy, organization design, workflow redesign, digital transformation or capability building, including leading cross-functional transformation from strategy through value realization at enterprise or global scope.
  • Proven success redesigning work with business and technology partners and translating it into role, workforce and capability implications.
  • Practical AI fluency, including building capability through hands-on, applied learning.
  • Experience influencing senior stakeholders across a global, matrixed organization without direct authority.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States: 224,100 - 257,600 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

50

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Long-term Incentive Reference Value Percentage:

20

Long-term Incentive reference value is a market-based competitive value for your role.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

Yes

Job Posting End Date:

November 2, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

How we rate this

Senior Director, Digital Capability and Workforce Modernization at Coca-Cola rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Workflow RedesignChange ManagementDigital StrategyAI Governance

Questions you could be asked

  1. Tell me about a project where workflow redesign was part of your work. What did you do?
  2. Tell me about a project where change management was part of your work. What did you do?
  3. Tell me about a project where digital strategy was part of your work. What did you do?
  4. Tell me about a project where ai governance was part of your work. What did you do?
  5. Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

  • List these exact terms on your resume: Workflow Redesign, Change Management, Digital Strategy, and AI Governance. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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