Senior Director, Head of Internal Applied AI

AI in this role

ai-product

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The Role

At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, Head of Internal Applied AI to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives.

This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes.

Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company.

What You'll Do

Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi.
Partner with executive leadership to develop and execute SoFi's AI transformation strategy and roadmap.
Identify high-value opportunities for Generative AI, Agentic AI, automation, and intelligent workflows across the enterprise.
Serve as a trusted advisor to technology and business leaders, helping teams understand AI capabilities and prioritize investments.
Drive organizational change management by building excitement, adoption, and confidence around AI across technical and non-technical teams.
You will lead a team of product managers and software engineers/forward deployed engineers who should partner with business teams and build agentic solutions that drive material outcomes.
Develop frameworks, governance models, and operating principles that enable responsible and scalable AI adoption.
Lead complex cross-functional programs from strategy through implementation, ensuring measurable business outcomes.
Evaluate emerging AI technologies, vendors, and market trends to inform SoFi's long-term AI strategy.
Build executive-ready business cases and communicate AI strategy, progress, and outcomes to senior leadership.
Establish KPIs to measure AI adoption, operational improvements, and business value realization.
Recruit, mentor, and develop a high-performing team as the AI Enterprise Transformation function grows.

What You'll Need

Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field.
15+ years of experience leading enterprise technology strategy, digital transformation, consulting, enterprise architecture, or AI initiatives.
Deep understanding of modern AI technologies, including Generative AI, LLMs, Agentic AI, AI platforms, and enterprise AI architectures.
Demonstrated success leading large-scale, cross-functional transformation programs within complex organizations.
Experience partnering with senior executives and influencing decisions across multiple business and technology organizations.
Strong understanding of enterprise technology architecture, cloud platforms, data ecosystems, and software development practices.
Proven ability to translate technical concepts into business outcomes for executive audiences.
Exceptional executive communication, facilitation, and stakeholder management skills.
Experience establishing governance, operating models, and best practices for emerging technologies.
Track record of delivering measurable business value through technology transformation.

Nice to Have

Experience building or scaling enterprise AI Centers of Excellence.
Financial services or fintech experience.
Experience in management consulting with firms such as Slalom, EY, Accenture, Deloitte, McKinsey, BCG, or Bain, leading technology or AI transformation engagements.
Experience with AI product strategy, AI operations, or enterprise AI governance.
MBA or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.

Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

How we rate this

Senior Director, Head of Internal Applied AI at SoFi rates 76 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Senior Director, Head of Internal Applied AI is an open job at SoFi.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in CA - San Francisco.
The job was posted on August 21, 2026.
Seniority: executive.
Applications are handled by SoFi. Apply on SoFi

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI Product

Questions you could be asked

How do you decide which parts of a product should use AI versus a fixed set of rules?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: AI Product. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review

Get new AI jobs (Works on AI ●●●○ or higher) by email

One email a week with the new AI jobs (Works on AI ●●●○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Also alert me for new jobs at SoFi

Free. One email a week. Unsubscribe in one click.