Senior Director Quality Digital & Analytics (US)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s).

USA Req#: R-103874

Belgium Req#: R-105117

Switzerland Req#: R-105118

Position Summary

The Senior Director, Quality Digital & Analytics is responsible for defining and executing a comprehensive strategy that leverages digital transformation and advanced analytics to enhance quality management and compliance across the Innovative Medicine sector. This position will oversee the establishment of digital capabilities, promote data-driven decision-making, and ensure the integration of analytics into quality processes. The position will lead a global team dedicated to improving quality operations through innovative digital technologies while fostering a culture of continuous improvement and compliance.

Key Responsibilities

• Establish a holistic digital and quality analytics strategy that aligns with enterprise quality and the end-to-end Innovative Medicine quality segment business objectives and priorities from relevant business and quality functions.
• Develop a deep understanding of stakeholder needs and the quality landscape to define the voice of the user, incorporating these insights into strategy development.
• Oversee the development of risk evaluation AI tools and reports for senior management, including the Executive Committee.
• Lead the implementation and maintenance of quality analytics tools to assess and enhance the Quality Management System (QMS).
• Drive the rigorous application of analytics within quality assessment processes, ensuring continuous improvements in the quality management landscape.
• Identify and execute a strategic roadmap that transforms quality operations, leveraging digital technologies to automate and simplify processes while providing meaningful, predictive insights.
• Champion and manage large-scale strategic projects with executive visibility, collaborating with cross-functional teams in automation, digitalization of core quality processes, and analytics application.
• Manage the digital investment portfolio for Innovative Medicine Q&C, prioritizing initiatives and developing robust business cases that clearly define value drivers and overall impact.
• Establish and manage resource allocation within the team, ensuring optimal utilization of resources and alignment with departmental objectives.
• Define and implement metrics and KPIs to monitor and analyze roadmap durability, backlog health, velocity, and digital maturity, using data to drive improvements across the team.
• Collaborate with leadership to ensure alignment of Functional roadmaps with the overall digital roadmap and identify any potential redundancies or conflicts in project priorities.
• Incorporate Risk-Based Management practices into the development of quality analytics tools to identify trends and signals within the QMS.
• Execution: The incumbent will champion and drive large strategic and complex projects, with executive visibility and many critical dependencies and is responsible to resource and execute in collaboration with Supply Chain Intelligent Automation, JJ Technology, Digital and Data Science, and Quality teams. This includes establishing, leading and/or directing project teams in the automation and digitalization of core Quality & Compliance processes, application of data analytics to anticipate risk and generate insights, as well as boosting the digital experience. The incumbent deploys and/or facilitates deployment of digital solutions into the Pharm Quality sector and coordinates sector-specific projects. Additionally, the incumbent will ensure that a lifecycle management approach is defined and in-place to sustain any deployed assets, and assure that impact of future changes is identified, assessed and actioned.    
• Digital Capability building: The incumbent leads the establishment and deployment of a Digital Curriculum for the Pharm Quality organization and is responsible for significantly raising the digital quotient of the organization.  

Major Duties & Responsibilities

• Strategy Development: Own and Lead Pharm Digital, data and analytics strategy, budget, roadmap, execution and advancement of organizational digital capabilities. 
• Quality Analytics Management – Oversee implementation and maintenance of quality analytics tools, ensuring rigorous application of analytics to quality assessment processes 
• Establish and lead (virtual) knowledge and project teams automating and digitalizing core Quality & Compliance processes, as well as boosting the digital experience 
• People Leadership

Required Minimum Education: Bachelor’s Degree in technical/quantitative field               

Required Years of Related Experience: Minimum of 15 years of experience in Data, Analytics & Intelligent Automation for global processes and platforms in a regulated environment    

Required Years of People Management Experience: Minimum of 5 years of people management experience required 

Required Knowledge, Skills and Abilities:

• Strong leader with the ability to establish clear strategy that can inspire others to deliver and influence to drive change across the organization
• Experience in supporting Quality & Compliance organizations on their digital journey.
• Appreciation of data products, platforms and technologies; business understanding of cloud computing, Data Science, and how they create impact in existing processes
• Consistent track record of collaboration, including the ability to work with cross-functional teams, and across complex ecosystems
• Exceptional communications skills (including articulating product vision, inspiring teams, and presenting to senior executives).
• Strong negotiation and interpersonal skills required 
• Excellent stakeholder management and networking skills required
• Excellent analytical and strategic thinking skills with attention to detail required
• Experience leading complex projects required
• Strong familiarity with project management software tools, methodologies, and best practices required
• Financial Acumen required
• Excellent written and verbal communications skills in English required
• Ability to translate complex concepts for a variety of stakeholders required
• Strong planning and organizational skills with a good understanding of priority setting required
• Ability to work independently but also in a team required
• Proven track record working in a global matrix environment required
• People management experience required

Preferred Knowledge, Skills and Abilities:

• Previous experience with budget, resource management and capacity planning preferred 
• Experience with implementation of Intelligent Automation/Digital Experience/Data Science projects  
• Cross sector Q&C leadership experience in at least two sectors  
• Operational experience 
• Process excellence certification (e.g. SixSigma, LEAN, or DEX green or black belt) 
• Strong sector and enterprise mindset & strong business acumen 

Percentage Traveled: 20%

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

Additional Description for Pay Transparency: