Senior Engagement Manager, AWS Strategic Industries

Amazon is hiring a Senior Engagement Manager, AWS Strategic Industries for a remote role open to applicants in India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting lists this role as remote.
Tools and skills the posting cites include AWS, Agile and cloud computing.
Level classifies it as a senior role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Lead complex technical cloud adoption programs and customer engagements as a Senior Engagement Manager at AWS.

awsagile

cloud-computingprogram-managementstakeholder-managementstrategic-planning

Are you energized by leading complex technical programs that transform how organizations operate in the cloud? As a Senior Engagement Manager within Amazon Web Services (AWS) Professional Services, you will guide customers through their most ambitious cloud initiatives, turning strategic vision into measurable business outcomes. You will own the full lifecycle of large-scale engagements, orchestrating teams of technical consultants, customer stakeholders, and partners to deliver results that matter.

This role puts you at the intersection of technology and business strategy. You will navigate ambiguity, align competing priorities, and build trusted relationships with executives and technical leaders alike. If you are a collaborative, adaptable program leader who thrives on solving hard problems and helping customers realize the full value of cloud adoption, we want to hear from you.
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Key job responsibilities
- Lead the end-to-end delivery of large, multi-workstream cloud engagements by creating and maintaining comprehensive project plans, defining quality standards, and aligning AWS, customer, and partner resources to achieve agreed-upon business outcomes.
- Build and manage strategic customer relationships across technical and executive stakeholders, proactively identifying risks, clearing blockers, and driving timely decisions to keep programs on track — including redirecting distressed engagements toward successful delivery.
- Facilitate release planning, workshops, and discovery sessions using multiple delivery and cloud frameworks (such as Agile, Waterfall, Well-Architected Framework, and Cloud Adoption Framework) to translate customer strategy into executable roadmaps.
- Lead complex business and technical discussions, harmonize conflicting perspectives, and guide customers to define and expand on their cloud adoption strategy while identifying opportunities to maximize engagement value through scope and financial negotiations.
- Establish reusable delivery mechanisms, best practices, and documentation standards that improve quality and efficiency across engagements, and mentor fellow engagement managers to raise the overall team capability.

A day in the life
You start your morning reviewing program dashboards and preparing for a steering committee meeting with a customer's leadership team, where you present delivery progress and align on upcoming milestones. Mid-morning, you facilitate a cross-team planning session, helping architects and developers prioritize the next sprint. After lunch, you join a technical review to validate that a proposed solution meets the customer's business objectives, then spend time coaching a newer engagement manager on stakeholder communication. Your afternoon wraps with a pipeline discussion, where you help shape an upcoming pre-sales opportunity.

About the team
AWS Professional Services partners with customers worldwide to accelerate their cloud journeys, from migration and modernization to building entirely new capabilities. Our engagement managers are the connective thread between technical delivery and business strategy, ensuring every project creates lasting value.

We are a collaborative, customer-focused team that values continuous learning and operational excellence. Whether you are helping a customer adopt generative artificial intelligence or guiding a complex enterprise transformation, you will work alongside some of the brightest minds in cloud technology and have the opportunity to shape how organizations innovate at scale.

Basic qualifications

- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- 7+ years of leading and delivering enterprise-level IT engagements experience
- Bachelor's degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
- Experience in leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale
- Experience in leading and delivering enterprise-level IT engagements

Preferred qualifications

- 5+ years of delivering customer engagements in a professional services role experience
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Engagement Manager, AWS Strategic Industries at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Engagement Manager, AWS Strategic Industries is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru and is marked remote.
The job was posted on October 2, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ComputingProgram ManagementStakeholder ManagementStrategic PlanningAWSAgile

Questions you could be asked

Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?
Walk me through how you've used AWS in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Cloud Computing, Program Management, Stakeholder Management, Strategic Planning, and AWS. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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