Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery

Amazon is hiring a Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery for a remote role open to applicants in Germany. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
This is listed as a remote role.
The posting mentions AWS, project management and cloud architecture among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead the delivery of complex AWS cloud solutions and manage technical projects for German-speaking clients.

AWS

project-managementcloud-architecturestakeholder-managementrisk-management

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities
This customer-facing role is exclusively for German speakers, requiring native or C1 German language proficiency.

As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards

About the team
AWS Professional Services is a global team of experts that helps customers achieve their desired business outcomes on the AWS Cloud. We partner with customer teams and the AWS Partner Network to execute enterprise cloud initiatives, delivering focused guidance through specialty practices that span a variety of solutions, technologies, and industries. Our culture values curiosity, collaboration, and continuous improvement. We invest in each other through mentorship, knowledge-sharing, and career development, and we are committed to building an inclusive environment where every voice contributes to better customer outcomes.

Basic qualifications

- Experience in cloud computing
- Experience in project management of technical programs
- Proven ability to harmonize conflicting stakeholder views and build consensus on a way forward across technical and business audiences
- Strong facilitation skills: lead workshops, discovery sessions, and release planning with mixed customer, AWS, and partner groups
- Fluent in German and English

Preferred qualifications

- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Experience managing fixed-price, milestone-based delivery against defined acceptance criteria
- Experience leading complex and large-scale project delivery in migration programmes

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Engagement Manager, Professional Services, AWS Professional Services - Delivery is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in DE, BY, Munich and is marked remote.
The job was posted on October 16, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

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Skills and AI tools this role asks for

Project ManagementCloud ArchitectureStakeholder ManagementRisk ManagementAWS

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where cloud architecture was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Walk me through how you've used AWS in your day-to-day work.

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List these exact terms on your resume: Project Management, Cloud Architecture, Stakeholder Management, Risk Management, and AWS. An applicant tracking system matches the wording, not the idea.
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