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Singtel

Senior Engineering Officer (Contract)

Singtel is hiring a Senior Engineering Officer (Contract) in Singapore, Singapore. Level rates it ; you can apply on Singtel.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions network troubleshooting, transmission equipment and incident management among its tools and skills.
  • Level classes it as a senior role.
  • Singtel has 488 other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Senior Engineering Officer responsible for network fault clearing, preventive maintenance, and transmission equipment reliability.

network-troubleshootingtransmission-equipmentincident-managementmaintenance

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

  • Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement).
  • Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises.
  • Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements.
  • Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly.
  • Provide support for re-routing or diversion activities during cable related service incident.
  • On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.
  • Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment.
  • Perform any other duties as assigned by the supervisor.

Skills for Success:

  • Minimum qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
  • Good knowledge on telecommunications engineering and the working concepts of the transmission systems. Experience and knowledge in transmission equipment will be an added advantage, such as SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD).
  • Good knowledge on Fiber patching, Testing, troubleshooting, and is able to use OTDR, power Meter, other fiber testing tolls to isolate the fault
  • Good interpersonal and communications skills and the ability to work as a team.
  • Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.

How we rate this

Senior Engineering Officer (Contract) at Singtel rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Network TroubleshootingTransmission EquipmentIncident ManagementMaintenance

Questions you could be asked

  1. Tell me about a project where network troubleshooting was part of your work. What did you do?
  2. Tell me about a project where transmission equipment was part of your work. What did you do?
  3. Tell me about a project where incident management was part of your work. What did you do?
  4. Tell me about a project where maintenance was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Network Troubleshooting, Transmission Equipment, Incident Management, and Maintenance. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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