Senior Executive, Outside Sales

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Job Summary:

The Outside Sales Representative is responsible for driving profitable growth of CMA CGM’s ocean freight and integrated logistics services within an assigned territory. The role focuses on developing new business opportunities, managing and expanding existing customer accounts, and delivering an excellent customer experience, while achieving targeted volume, revenue, and margin objectives.

Job Responsibilities:

Shipping Volume Growth Management

• Promote CMA CGM’s products and services to achieve defined sales KPIs, volume, revenue and profitability targets.
  • Sales Activity KPI: Minimum 12 customer visits per week.
  • Sales Lead KPI: Minimum 2 qualified sales leads per week.
  • Specific Opportunities KPI: Minimum 12 new opportunities created per week.
• Conduct regular visits to new and existing customers to build and maintain strong, long-term business relationships, with a key focus on account growth and increasing CMA CGM’s share of wallet.
• Identify, prospect and acquire new customers across key trade lanes and industry verticals, including importers, exporters, NVOCCs, freight forwarders and BCOs.
• Develop and execute sales plans aligned with the company’s commercial strategy, business priorities and growth objectives.
• Develop and manage assigned import accounts by securing NAC and FAK inbound shipments, as well as outbound business where applicable.
• Monitor customer debtor aging and follow up on outstanding payments to ensure timely collection, in coordination with the SSC Credit Controller team.
• Prepare and submit daily customer visit reports following each sales call and maintain an updated weekly sales planner through Nova Business or the relevant CRM system.
• Generate and share sales leads with overseas agents following customer visits to support reverse canvassing and FOB business opportunities.

CMA CGM+

• Promote and develop non-maritime value-added services (VAS) among existing and prospective customers to expand the overall business relationship.

XSELL

• Identify and develop cross-selling opportunities and collaborate with CEVA Logistics, where required, to provide integrated end-to-end logistics solutions.

Intermodal

• Promote and develop intermodal transport solutions as part of CMA CGM’s end-to-end service offering, addressing customers’ broader logistics requirements.

Market Intelligence & Ad Hoc Studies

• Conduct market intelligence activities and prepare market reports, business studies and analysis as required by the Principal, Management or Line Manager to support commercial decision-making and business development.

Job Requirements:

• Diploma or Degree in any discipline, with 2–5 years of relevant sales experience, preferably within the shipping, freight forwarding or logistics industry.
• Candidates without formal academic qualifications but with a proven track record and relevant experience in shipping, freight forwarding or logistics are encouraged to apply.
• Strongly persuasive, results-driven and motivated, with a proven ability to achieve and exceed sales targets.
• Pleasant personality with strong communication, presentation, interpersonal and negotiation skills.
• Ability to work independently, manage priorities effectively and contribute positively as a team player.
• Willingness to travel extensively within the assigned territory and meet customers regularly.
• Must possess own transportation and a valid driving licence.

Come along on CMA CGM’s adventure !