Level

Retell AI

Senior Forward Deployed Engineer (Spanish Fluency Required)

Retell AI is hiring a Senior Forward Deployed Engineer (Spanish Fluency Required) for a remote role open to applicants in United States. It pays $160k-$300k a year and Level rates it ; you can apply on Retell AI.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this forward deployed engineer role: the daily work is on AI products, without building the model.
  • The posting lists this role as remote.
  • Retell AI mentions visa sponsorship in this posting.
  • Tools and skills the posting cites include Python, JavaScript and speech.
  • Level lists 27 other open roles at Retell AI.

AI in this role

Deliver enterprise voice AI solutions, build full-stack integrations, and guide clients on voice agent implementations with Spanish fluency.

pythonjavascript
speechvoice-aillm-promptingfull-stack-developmentclient-facingspanish

ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

Recent recognition:

 

ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

As a Senior Forward Deployed Engineer, you'll deliver Retell's voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.

We’re seeing strong growth with enterprise customers across Latin America, so we’re specifically looking for engineers who are fluent in Spanish and can communicate effectively with customers and partners across the region.

KEY RESPONSIBILITIES

  • Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.

  • Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.

  • Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)

  • Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.

  • Scope projects, resolve blockers, and align teams with concise updates.

  • Codify reusable patterns into tools or platform components.

  • Translate field feedback into actionable product and GTM recommendations.

YOU MIGHT THRIVE IF

  • Have 2+ years in customer-facing technical role.

  • Fluent in both Spanish and English, with the ability to communicate effectively with enterprise customers.

  • Open to occasional travel, including international travel to support customer engagements when needed.

  • Excel at communicating and explaining complex technical concepts to both technical and non-technical audiences.

  • Have delivered production systems in fast-paced, ambiguous environments.

  • Write production-grade code in Python, JavaScript/TypeScript, or a similar language.

  • Understand LLM-powered systems and their impact on user experience.

  • Proactively manage risks, drive execution, and maintain momentum under pressure.

JOB DETAILS

  • Cash: 160k - 300k

  • Equity: Equity Provided

  • Location: Redwood City, CA, US - relocation provided

  • US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

OTHER BENEFITS

  • 100% coverage for medical, dental, and vision insurance

  • $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks

  • $200/month wellness reimbursement (gym, fitness classes, etc.)

  • $300/month commuter reimbursement (gas, Caltrain, etc.)

  • $75/month phone bill reimbursement

  • $50/month internet reimbursement

COMPENSATION PHILOSOPHY

  • Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.

  • Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.

  • High Ownership: Small teams, >$1M revenue/employee, and significant equity.

  • Performance-Based: Offers tied to interview performance, not experience or past salaries.

INTERVIEW PROCESS

  1. Recruiter Intro Call (15 min): Learn more about Retell and share your background and experience.

  2. Technical Interview (60 min): Live practical coding

  3. Product & Customer Screen (60 min): Focused on product understanding and how customers use Retell.

  4. Onsite/Virtual Interviews (2 hrs): 90-minute technical interview followed by a 30-minute meeting with the team

How we rate this

Senior Forward Deployed Engineer (Spanish Fluency Required) at Retell AI rates 75 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SpeechVoice AILLM PromptingFull Stack DevelopmentClient FacingSpanishPythonJavaScript

Also common in forward deployed engineer jobs at this level

Pay

This job starts at
$160k
Typical forward deployed engineer job
$182k

This posting starts 12% below the typical forward deployed engineer job. See forward deployed engineer jobs

Questions you could be asked

  1. What have you built with speech recognition or text-to-speech, and where did it break?
  2. Tell me about a project where voice ai was part of your work. What did you do?
  3. Tell me about a project where llm prompting was part of your work. What did you do?
  4. Tell me about a project where full stack development was part of your work. What did you do?
  5. Tell me about a project where client facing was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Speech, Voice AI, LLM Prompting, Full Stack Development, and Client Facing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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