Level

Mollie

Senior Internal Communications Specialist

AI in this role

Drive internal communications, executive messaging, and leverage AI to scale communication workflows at Mollie.

slackai-tools
internal-communicationschange-managementexecutive-ghostwritingeditorial-planningemployee-engagement

Build with us

Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.

With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.

We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.

Sound like your kind of place? Let's build together.

Your impact

As Senior Internal Communications Specialist, you'll be the connective tissue between executive leadership, the People team, and regional hubs across Europe. Your job is to keep our people, progressively over 1,500 employees, aligned, engaged, and genuinely connected to Mollie's fintech strategy. That means building transparent, high impact internal channels that hold up in a hybrid environment and keep pace with a company that never sits still.

Your work sits close to the business, not on the sidelines of it. Over the next 18 to 24 months, you'll communicate and distribute the narrative behind a major integration, bringing distinct cultures and teams together into one cohesive workforce. You'll work directly with executive management board members, help them tell strategic stories with clarity, and make sure messaging holds together across multiple European hubs, even as priorities shift fast.

You'll also bring a sharp eye for using AI to scale and enhance how communication gets done, helping leaders work smarter and freeing up time for the messaging that really needs a human touch. It's a rare chance to make internal comms work directly move the business forward, with high visibility and real ownership from day one.

What you'll ship

  • Communication plans for a range of employee and business initiatives across Mollie

  • An internal editorial calendar and clear governance for our Slack channels

  • End to end production of monthly and quarterly All Hands meetings, from executive deck creation and speaker prep to live Q&A moderation and post event reviews

  • Strategic ghostwriting for announcements, change management narratives, and sensitive organisational updates from executive management board members

  • Data driven engagement and sentiment dashboards, tracking communication reach, platform analytics, pulse survey insights, and eNPS impact, with clear recommendations for leadership

  • A transparent, high energy culture that holds up as we scale

  • Clearer messaging across HR/People, product engineering, commercial teams, and executive leadership, with fewer silos in between

What you'll bring

  • 5+ years of experience in internal communications, employee experience, or corporate comms within a high growth tech or fintech environment

  • Outstanding native or near-native English writing and editing skills, with advanced copywriting ability to adopt distinct voices for executive management board members and turn complex business and fintech strategies into clear, engaging narratives

  • A proven track record partnering directly with executive management board members on sensitive change management communications, with mastery of structured change methodologies for post-merger integrations, culture unification, and organisational restructuring

  • Hands-on experience with digital workplace tools such as Slack, Notion, intranet platforms, and survey tools, alongside solid data analytics skills

  • Excellent understanding and confidence using AI to enhance and scale your work

  • A fintech or payments sector background, lightweight visual design skills (Figma, Canva, Photoshop), or basic web and email HTML formatting are a bonus, useful for building polished Slack banners, newsletter headers, deck visuals, or tweaking intranet layouts

  • The ability to juggle multiple projects and stakeholders at once, staying organised and on top of priorities without losing momentum


Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.

Unlock your full potential and join us to eliminate financial bureaucracy

If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.

Want a peek behind the scenes? Check out what life at Mollie is really like.

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.

How we rate this

Senior Internal Communications Specialist at Mollie rates 40 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Internal CommunicationsChange ManagementExecutive GhostwritingEditorial PlanningEmployee EngagementSlackAI Tools

Questions you could be asked

  1. Tell me about a project where internal communications was part of your work. What did you do?
  2. Tell me about a project where change management was part of your work. What did you do?
  3. Tell me about a project where executive ghostwriting was part of your work. What did you do?
  4. Tell me about a project where editorial planning was part of your work. What did you do?
  5. Tell me about a project where employee engagement was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Internal Communications, Change Management, Executive Ghostwriting, Editorial Planning, and Employee Engagement. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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