Summer 2027 Intern - MBA Business Value & Strategic Selling Consultant

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Description

The Business Value Services (BVS) team at Salesforce partners with Sales and Solution Engineering on strategic customer engagements. This intern based in New York, New York will build quantified financial value perspectives showing how Salesforce solutions, including Agentforce and other AI capabilities, drive measurable business outcomes across industries such as Retail and Consumer Goods, Professional and Talent Services, High Tech, Manufacturing, Communications, Media and Technology, and Public Sector.

Responsibilities

• Facilitates internal and external discovery sessions to understand customer business processes and where AI and automation could change how work gets done.
• Collaborates with customers and sales teams to prioritize value drivers, including key performance indicators, and builds a quantified value model supporting customer business goals.
• Sizes AI use cases, such as agents that resolve service requests or support sellers, and models the impact on capacity, cost, and revenue.
• Pressure-tests the assumptions behind AI business cases, including adoption rates, data readiness, and required human review.

Required Qualifications

• Currently enrolled in an MBA program with an expected graduation of Spring 2028.
• 5 or more years of professional experience in roles requiring structured analysis, financial modeling, or solution-based selling in complex environments.
• Experience building and delivering presentations to senior stakeholders.
• Demonstrated ability to structure complex business problems and develop actionable recommendations.
• Regular, hands-on use of generative AI tools, including writing clear prompts, evaluating outputs, and determining when human review is needed.

Preferred Qualifications

• Prior experience in value consulting, management consulting, or investment banking.
• Familiarity with CRM platforms or enterprise software sales cycles.
• Experience scoping, building, or measuring an AI project.
• Familiarity with retrieval-augmented generation (RAG), model evaluation, and AI governance concepts.

Internship Date:

June to August/September

This position is ineligible for visa sponsorship. This posting will close on Oct 20th, 2026.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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