Senior Lead Product Owner - WIM Operations Money Movement

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About this role:

Wells Fargo is seeking a Senior Lead Product Owner to lead strategic initiatives across our Account Opening and Payments product portfolio as a part of Wealth Investment Management (WIM) Operations.

This leader will be responsible for defining and executing the vision, strategy, and roadmap for capabilities that enable clients, advisors, and operations teams to seamlessly open, maintain, fund, and service accounts across brokerage, advisory, retirement, and deposit products. This role will lead a large and complex product domain focused on modernizing account onboarding and payment experiences, advancing straight-through processing, driving digital adoption, simplifying operational processes, and supporting the retirement of legacy platforms.

The successful candidate will partner across business, operations, technology, risk, compliance, legal, and digital teams to deliver solutions that improve customer outcomes while maintaining effective governance and meeting regulatory requirements.

Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Define and execute the strategic vision, multi-year roadmap, and investment priorities for Account Opening and Payments products
• Lead large-scale platform modernization initiatives supporting account onboarding, maintenance, funding, transfers, money movement, identity verification, and servicing capabilities
• Manage a portfolio of strategic initiatives spanning digital, advisor-assisted, operations-assisted, and straight-through processing experiences. Drive product decisions through customer insights, operational metrics, data analytics, market trends, and regulatory requirements
• Establish and monitor product goals, KPIs, OKRs, adoption metrics, and business outcomes
• Partner closely with technology leaders to prioritize epics, features, and technical investments while balancing risk reduction, platform resiliency, and customer experience improvements
• Collaborate with Operations, Digital, Risk, Compliance, Legal, and Control partners to ensure products are designed and delivered in accordance with regulatory and governance requirements
• Lead product planning, prioritization, dependency management, and quarterly delivery commitments across multiple agile teams
• Drive the retirement of legacy applications and migration to strategic platforms while minimizing operational risk and customer disruption
• Present product strategy, roadmap updates, investment recommendations, and business outcomes to executive leadership
• Build and develop high-performing product teams while fostering a customer-focused, data-driven, and outcome-oriented culture
• Ensure effective stakeholder alignment across business lines and enterprise partners to remove impediments and accelerate delivery

Required Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  

Desired Qualifications:

• 5+ years of experience leading complex financial services, banking, brokerage, payments, or digital servicing products
• Experience defining and executing product strategy, roadmaps, and investment plans for large-scale product portfolios
• Experience leading cross-functional teams in an Agile environment using tools such as Jira and Confluence
• Demonstrated ability to lead large programs involving multiple stakeholders, dependencies, and delivery teams
• Strong understanding of regulatory, compliance, risk, and control frameworks within financial services
• Experience utilizing customer insights, analytics, and operational metrics to influence product decisions
• Proven ability to communicate effectively with senior executives and influence outcomes across a matrixed organization
• Experience managing product backlogs, prioritization frameworks, and strategic trade-off decisions
• Strong problem-solving, critical thinking, and decision-making skills
• Knowledge of brokerage, advisory, retirement, deposit, or wealth management products and operations
• Experience with digital transformation, platform modernization, and legacy retirement initiatives
• Familiarity with operational workflow platforms, straight-through processing, activity management, and automation capabilities
• Experience supporting account opening, onboarding, KYC, CIP, customer due diligence, payments, transfers, money movement, or servicing platforms
• Experience leading products with significant regulatory, operational, and technology dependencies

Primary Posting Location:

• 1525 W W T Harris Blvd, Charlotte, North Carolina 28262-8522

Job Expectations:

• Ability to work in office at posted location under hybrid schedule
• Candidates must be willing to work additional hours as needed
• This position is not eligible for VISA sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.