Senior Manager, AI Strategy & Transformation, Visa Consulting and Analytics (VCA)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Pay Transparency

Job Description

Visa Consulting and Analytics (VCA) helps financial institutions capture value from artificial intelligence. We deliver a broad range of AI engagements, including AI strategy and transformation, agentic workflows, AI assistants, agentic commerce solutions and embedded AI experts. Our teams combine business, consulting, AI and Visa expertise to support clients from opportunity identification and solution design through implementation and scaling.

Specific Responsibilities Include

• Originate and close AI consulting engagements by identifying client needs, defining business value and developing compelling proposals.
• Lead end-to-end delivery of AI engagements, from strategy and use-case design through PoCs, MVPs, implementation and scaling.
• Oversee multiple projects and workstreams, ensuring delivery quality, commercial performance, effective risk management and achievement of agreed outcomes and timelines.
• Translate business needs into viable AI solutions and implementation plans, maintaining alignment between the client’s objectives, technical approach and expected business value.
• Build trusted relationships and lead strategic discussions with senior stakeholders across business, technology, data, operations, risk and transformation.
• Coordinate multidisciplinary teams of VCA consultants, Visa experts, AI specialists, technology teams, software houses and external partners.
• Build VCA’s AI offering and expert network by developing reusable methodologies, strengthening internal capabilities and establishing relationships with relevant technology and implementation partners

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This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday - Thursday), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Qualifications

• Experience delivering AI strategy, transformation, PoC/MVP or implementation projects, preferably in banking.
• Working knowledge of LLMs, RAG, AI assistants, agentic workflows, model orchestration and API-based integrations.
• Familiarity with cloud AI platforms, data architecture, model evaluation, security and Responsible AI principles.
• Experience leading multidisciplinary teams and working with AI vendors, software houses and technology partners.
• Experience developing consulting offerings, preferably in AI, as well as delivery methodologies and capabilities.
• Knowledge of payments is an advantage but not required.
• Demonstrated curiosity and enthusiasm for AI, with a commitment to staying current with emerging technologies, tools and market developments.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcome and encourages application from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.