Senior Manager - FaaS Solutions, FinOps

Amazon is hiring a Senior Manager - FaaS Solutions, FinOps in Bengaluru, India. Level rates it ; you can apply on Level.

AI in this role

vertex-aisagemaker

ai-automationai-safety

The FaaS Solutions Senior Manager is responsible to assist Sales & Development team to bridge market demands with scalable products & solutions. This role engages cross-functional teams and external stakeholders, including vendors, sellers, and clients, to uncover systemic pain points and translate them into high-value service offerings and commercial models.

Key job responsibilities
Opportunity Identification & Assessment
• Discovery: Conduct structured engagements with vendors, sellers, and internal operations teams to identify pain points, inefficiencies, and unmet needs within fulfillment workflows.
• Voice of the Customer (VoC) Synthesis: Consolidate feedback from external stakeholders and internal teams to surface recurring themes and prioritize high-impact opportunity areas.
• Service Opportunity Definition: Translate stakeholder insights into structured problem statements and service hypotheses that feed into the FaaS product roadmap.
Stakeholder Engagement & Relationship Management
• External Advisory: Serve as a trusted advisor to sellers and vendors, guiding them in articulating operational challenges and solution requirements.
• Cross-Functional Alignment: Collaborate with Product, Operations, Delivery, and Sales to ensure proposed solutions align with organizational capabilities.
• Executive Communication: Present business cases, findings, and solution frameworks to C-suite and senior leadership with clarity and confidence.
• As-Is process walk-through: Lead and support prospect discovery calls, product and solution demonstrations to articulate value and advance deal progression.
Solution Design & Go-to-Market Development
• Solution Structuring: Transform qualitative feedback and identified pain points into repeatable service offerings, workflows, and value propositions.
• Solution Assessment: Evaluate third-party products for suitability alongside custom-build options, ensuring alignment with business processes, transaction flows, and functional requirements. Collaborate with Process SMEs and Technology teams to verify that HLD and LLD documents reflect business intent before development begins.
• Framework Development: Define scope of work (SoW), service level agreements (SLAs), staffing models, and technology requirements for new service offerings.
• Commercial Modeling: Partner with pricing teams to develop commercial structures that demonstrate measurable ROI for prospective clients.

Basic qualifications

- 12+ years of tax, finance or a related analytical field experience
- 8+ years of creating process improvements with automation and analysis experience
- 10+ years of experience in Finance & Accounts (BPO) solution design.
- Demonstrated domain expertise in e-commerce, logistics, marketplace operations, or vendor management ecosystems.
- Strong consultative skills with the ability to identify root-cause problems through effective questioning and active listening.
- Analytical capability to synthesize qualitative stakeholder feedback with quantitative operational data to inform decision-making.
- Direct experience with seller/vendor ecosystems, marketplace platforms, or fulfillment and logistics services.
- Excellent written and verbal communication skills, with the ability to distill complex operational concepts for technical and non-technical audiences.
- Ability to thrive in ambiguous, fast-paced environments and adapt to evolving market conditio
- Post Graduate in Finance/Accounts or professional qualification (CA, CS, CWA)

Preferred qualifications

- 8+ years of mentoring junior finance and/or business team members experience
- MBA, or CPA
- Experience with ML platforms such as Amazon SageMaker, Vertex AI, or equivalent.
- Familiarity with process mining tools and intelligent automation platforms (e.g., UiPath, Automation Anywhere).
- Understanding of responsible AI frameworks, risk assessment methodologies, and relevant regulatory requirements (e.g., EU AI Act).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Manager - FaaS Solutions, FinOps at Amazon rates 24 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Senior Manager - FaaS Solutions, FinOps is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 7, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI AutomationAI SafetyVertex AISagemaker

Questions you could be asked

Tell me about a workflow you automated with AI tools, end to end.
How do you think about the risk of an AI system in this kind of role failing silently?
What are the limits of Vertex AI that you've run into, and how did you work around them?
What's a project where you used Sagemaker hands-on?

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List these exact terms on your resume: AI Automation, AI Safety, Vertex AI, and Sagemaker. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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