Emirates NBDSenior Manager - Operations Integration
Emirates NBD is hiring a Senior Manager - Operations Integration. Level rates it ; you can apply on Emirates NBD.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include project management, process improvement and operations integration.
- Level classifies it as a senior role.
- Level lists 29 other open roles at Emirates NBD.
- The role was posted within the past two weeks.
AI in this role
Coordinate operational workstreams, integration plans, and process alignments to support business transformation.
The Senior Manager – Operations Integration supports the integration of RBL Operations into Group Operations by coordinating assigned operational workstreams, maintaining detailed execution plans, tracking milestones, dependencies and actions, and working closely with RBL Operations counterparts and ENBD Operations teams to progress agreed integration activities.
The role supports process and service alignment, operational migration readiness, capacity and workforce inputs, controls coordination, productivity initiatives, service continuity and post-migration stabilization, while ensuring risks, issues and decisions are highlighted and escalated through the appropriate governance forums.
Roles & Responsibilities
- Maintain workstream plans and timelines
- Assess current and target operating states
- Track TOM implementation actions
- Identify dependencies and transition priorities
- Prepare operations inputs for review
- Map product servicing processes and backlogs
- Review pricing and benchmarking inputs
- Track in-flight servicing requirements
- Identify overlaps and rationalization areas
- Support service and efficiency improvements
- Assess activities for centralization opportunities
- Support consolidation of operations activities
- Standardize procedures and service routines
- Map ownership, capacity, and handoffs
- Coordinate activity migration plans
- Track productivity and service benefits
- governance meetings and follow-ups
- Coordinate stakeholder alignment, requirements and decisions
- Prepare dashboards and status report
- Track milestones, actions, and benefits
- Escalate issues and delivery blockers
- Coordinate delivery of approved initiative
- Identify gaps and improvement opportunities
- Improve STP, handoffs, and productivity
- Review processes for efficiency and quality
- Align priorities through governance channels
- Escalate blockers and readiness issues
- Identify dependencies and readiness gaps
- Maintain readiness and dependency trackers
- Document procedures and transition playbooks
- Coordinate readiness with operations teams
- Track cutover and stabilization actions
Experience & Skills:
- Bachelor’s degree in Business Administration, Operations Management, Banking, Finance, Commerce, or related discipline
- MBA (preferred)
- PMP / PRINCE2
- Operations excellence / Lean Certification (Preferred)
- Lean Six Sigma
- 8+ years of experience with 4+ years in Banking or Financial Services and experience supporting operational transformation, integration, or process improvement initiatives
- Experience in merger integration or operational transition activities preferred
- Prior experience in operations, service delivery, project coordination, or process improvement preferred
- Retail banking operations, customer servicing, branch and back-office processes, cards and payments operations, process mapping, operational readiness, dependency management, MIS reporting, Excel, and MS Office
- Must possess strong analytical and numerical skills, operational planning, stakeholder coordination, service performance tracking, executive reporting, issue resolution, and process improvement capability
#LI-SA1
How we rate this
Senior Manager - Operations Integration at Emirates NBD rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where operations integration was part of your work. What did you do?
- Tell me about a project where lean six sigma was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Project Management, Process Improvement, Operations Integration, and Lean Six Sigma. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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