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Gong io

Senior Manager, Revenue Architecture - Mid Market

Gong io is hiring a Senior Manager, Revenue Architecture - Mid Market in Austin, Chicago and New York, United States. It pays $160k-$230k a year and Level rates it ; you can apply on Gong io.

Level's read on this job

  • Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include sales operations, change management and team leadership.
  • Level classifies it as a senior role.
  • Level lists 87 other open roles at Gong io.
  • The role was posted in the last few days.

AI in this role

Manage a team of revenue architects helping customers transform sales operations using Gong's Revenue AI platform.

sales-operationschange-managementteam-leadershiprevenue-operations

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We're looking for a strategic, experienced leader to manage a team of Mid Market Revenue Architects. Your leadership will have a direct impact on transforming how customers sell and run revenue, developing your team, and delivering on our core goal of helping customers modernize their revenue operations. This role reports into our Sr. Director, Revenue Architect.

Your team combines a deep understanding of how revenue teams operate with leading change management strategy to help customers transform how they sell — not just how they use Gong. Your team's success is measured by the business transformation outcomes you help customers achieve — improvements to how they run and sell revenue, quantifiable value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES
  • Team Leadership & Coaching: Hire, coach, and develop a high-performing team of Mid Market Revenue Architects. Your team's success and achievement of targets is your top priority.
  • Diagnostic Scoping Oversight: Guide your team in structuring ambiguous, cross-functional customer problems into clear diagnostics and roadmaps.
  • Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that transform how customers sell and run revenue through Gong's Revenue AI.
  • Workflow Architecture Oversight: Guide your team in mapping current-state customer sales processes to AI-driven workflows that translate to revenue outcomes.
  • Adoption and Change Management: Drive change management programs across your team's book that shift how a customer's revenue org sells and operates — from initial workflow redesign through full behavioral adoption.
  • Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes and speak fluently to CEO/CRO-level priorities in demonstrating Gong's ROI and strategic value.
  • Renewal and Expansion Management: Own your team's aggregate renewal and expansion strategy and execution for the mid-market segment, partnering with cross-functional teams on growth.
  • Cross-Functional Collaboration: Partner with internal teams (Product, Sales, Support, Marketing) to remove barriers to your team's transformation work.
QUALIFICATIONS
  • 8+ years total experience in business transformation delivery roles, with 3+ years directly managing a high-performing team
  • You are currently located in one of Gong's hub locations (SF, SLC, ATX, CHI, or NYC)
  • Comfort operating in CEO/CRO-level language — speaking to revenue strategy, growth levers, and board-level business narratives, not just product usage
  • Track record of coaching others to own senior (VP and C-suite) stakeholder relationships and lead value/ROI conversations, with strong executive presence
  • High business acumen and understanding of how revenue teams operate, sell, and scale
  • Experience driving multithreaded relationships within large, matrixed organizations
  • GTM or revenue-focused transformation experience preferred, not required
  • Track record of succeeding in a fast-paced, high-growth environment
  • Our leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that's you too, we want to hear from you!
PERKS & BENEFITS
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual OTE range for this position is $160,000 - $230,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

How we rate this

Senior Manager, Revenue Architecture - Mid Market at Gong io rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Sales OperationsChange ManagementTeam LeadershipRevenue Operations

Questions you could be asked

  1. Tell me about a project where sales operations was part of your work. What did you do?
  2. Tell me about a project where change management was part of your work. What did you do?
  3. Tell me about a project where team leadership was part of your work. What did you do?
  4. Tell me about a project where revenue operations was part of your work. What did you do?
  5. Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

  • List these exact terms on your resume: Sales Operations, Change Management, Team Leadership, and Revenue Operations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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