Senior Marketing Production Consultant - Digital Content Execution

About this role:

Wells Fargo is seeking a Senior Marketing Production Consultant to join the Content and Channel Operations Digital Execution Team.

In this role, you will support the execution and delivery of digital marketing experiences across Wells Fargo’s public and secure digital channels. You will manage digital content from intake through implementation, partnering across Marketing, Technology, and other cross-functional teams to deliver accurate, timely, and compliant customer experiences.

In this role, you will:

• Build, test, publish, and maintain digital marketing content using AEM, SDL Tridion, WordPress, and other content management platforms
• Manage day-to-day execution of digital marketing initiatives, including requirements, timelines, testing, implementation, and issue resolution
• Consult with Marketing partners on digital execution strategy, feasibility, requirements, and channel capabilities
• Coordinate multiple concurrent initiatives and manage execution priorities and dependencies
• Partner with Technology and support teams to troubleshoot and resolve production and platform issues
• Support the implementation and adoption of new digital capabilities, platform enhancements, and evolving content management solutions
• Partner across lines of business and product teams to deliver digital marketing and customer experience needs
• Assess execution risk, operational impacts, and control considerations for new capabilities and changes
• Identify opportunities to improve workflows, reduce manual effort, and increase execution efficiency and scalability
• Develop and maintain procedures, documentation, and training materials supporting digital execution processes

Required Qualifications:

• 4+ years of Marketing Production experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Hands-on experience with enterprise content management platforms such as Adobe Experience Manager (AEM), SDL Tridion, or WordPress
• Experience executing and supporting digital content across public and/or authenticated web experiences
• Strong understanding of digital content lifecycle, quality assurance, testing, and production implementation
• Demonstrated ability to manage multiple initiatives and competing priorities in a fast-paced environment
• Strong project management, organizational, and problem-solving skills
• Ability to translate business and marketing requirements into executable digital solutions
• Strong relationship management, collaboration, and consulting skills
• Ability to effectively partner across Marketing, Technology, Risk, Compliance, and other cross-functional teams
• Experience with Adobe Target or other digital personalization/testing capabilities
• Experience identifying operational risks and supporting appropriate controls
• Ability to work independently, exercise sound judgment, and escalate issues appropriately
• Strong written, verbal, and interpersonal communication skills
• Ability to quickly learn new platforms, processes, and technical concepts

Job Expectations:

• Willingness to work on-site at the stated location on the job opening.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position.
• This position is not eligible for Visa sponsorship.

Posting Location:

• Charlotte, NC - 401 S. Tryon St.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.