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Mashreq

Senior Officer, Digital Sales & Solutions (UAE National Only)

Mashreq is hiring a Senior Officer, Digital Sales & Solutions (UAE National Only). Level rates it ; you can apply on Mashreq.

Level's read on this job

  • On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Microsoft PowerPoint, Microsoft Excel and API among its tools and skills.
  • Level classes it as a junior role.
  • Mashreq has 421 other open roles on Level.
  • Posted within the past two weeks.

AI in this role

Support corporate digital banking channel initiatives, customer journeys, and market research on fintech solutions.

microsoft-powerpointmicrosoft-excelapi
digital-bankingfintech-researchcustomer-journey-mappingbusiness-analysisdigital-marketing

Job purpose
The role will support GTB Channels in contributing to corporate digital banking channel initiatives, developing impactful digital marketing and communication materials, and conducting market and competitor research. The role offers practical exposure to digital banking, customer experience, business analysis, and channel transformation within Corporate Banking.


Key Result Areas
•    Support digital channel enhancements across corporate web, mobile banking H2H and API platforms.
•    Engagement with fintech and third-party vendors and evaluating digital solutions for our clients. 
•    Develop high-quality presentations, communication materials, infographics, newsletters, and customer-facing content for GTB channel initiatives.
•    Assist in documenting business requirements, customer journeys, and process improvement opportunities.
•    Support user testing, feedback collection, and validation of new channel features and enhancements.
•    Conduct research on digital banking trends, fintech developments, market opportunities, and competitor offerings.
•    Support webinars, product launches, customer communications, and internal awareness campaigns.
•    Contribute to other digital banking and strategic initiatives based on business requirements.

 

Knowledge, Skills and Experience
•    Fresh Graduate
•    Demonstrated interest in digital banking, fintech, customer experience, or financial services.
•    Strong analytical, research, and problem-solving capabilities. 
•    Strong proficiency in Microsoft PowerPoint and Excel.
•    Excellent written and verbal communication skills.
•    Familiarity with content creation, data visualization, or digital marketing tools would be an advantage.
 

How we rate this

Senior Officer, Digital Sales & Solutions (UAE National Only) at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Digital BankingFintech ResearchCustomer Journey MappingBusiness AnalysisDigital MarketingMicrosoft PowerPointMicrosoft ExcelAPI

Also common in sales jobs at this level

Pay

Typical sales job
$141k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where digital banking was part of your work. What did you do?
  2. Tell me about a project where fintech research was part of your work. What did you do?
  3. Tell me about a project where customer journey mapping was part of your work. What did you do?
  4. Tell me about a project where business analysis was part of your work. What did you do?
  5. Tell me about a project where digital marketing was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Digital Banking, Fintech Research, Customer Journey Mapping, Business Analysis, and Digital Marketing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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