MashreqSenior Officer, Employee Experience - UAE
Mashreq is hiring a Senior Officer, Employee Experience - UAE. Level rates it ; you can apply on Mashreq.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Edms, employee onboarding and hr operations.
- Level classifies it as a senior role.
- Level lists 317 other open roles at Mashreq.
AI in this role
Facilitates employee experience initiatives including onboarding, offboarding, visa processing, pension management, and data maintenance.
As an Officer within PICG Mashreq UAE, your role revolves around facilitating the team to build positive employee experiences at MB UAE. You'll collaborate closely with the Manager Employee Experience and Head of Employee Experience on processes related to Onboarding, offboarding, visa / labour processing, pension and data maintenance. Additionally, you'll coordinate with internal PICG functions to support business needs and contribute to bank-wide projects, ensuring alignment with our objectives and maintaining high performance standards across MB UAE.
Onboarding
• Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey
• Aligning new employees with managers and their team and communicating involvement procedures to all stakeholders.
• Creating new staff ID for new joiner
• Responsible of new joiner account opening and adding new joiner in insurance coverage
• Providing all the necessary information and support which the new joiner requires
Pension
• Managing the entire Pension process for UAE and GCC nationals.
• Preparing the registration / exit documents for UAE and GCC nationals.
• Liaising with the respective Pension authorities for regular updates and changes in Pension laws/contributions.
• Maintain historical records by creating a filing and retrieval system, keeping past and current records, and ensure all employee related documents and records are in line with the local regulations.
MOHRE
• Handling Labor Card issuance, renewal, and cancelation for UAE and GCC nationals.
• Updating Fusion with Labor card details - new, renewal and cancelation.
• Scanning and updating of Labor card/contracts, and cancelation details in EDMS.
• Reconciliation of Labor Cards and Pension.
• Issuing Arabic Letter and NOCs
• Resolve employees queries related to pension, labour cards, visa, military service, etc.
• Reporting job-related data, and ad-hoc reports for PICG management
• Provide counseling on PICG policies and procedures.
• Participate in improvement initiatives within the PICG team.
• Support with the orientation of the new joiners.
Military and Nafis
• Handling Military and NAFIS tracking including follow up with the authorities for updates/status of Refunds.
• Maintaining an updated list of all Employees in Military Services.
• Maintaining a list of all Employees eligible for NAFIS Scheme.
Offboarding
• Manage the off-boarding process and provide all the necessary information and support
• Facilitating a smooth transition and maintain a positive relationship for potential future engagement
• Cancel the labour card and insurance
Service productivity
• Handling employees inquires and respond to them in timely manner.
• Support in solving employee’s issues and provide them with guidance.
• Work closely with other PICG unit to educate and provide guidance
How we rate this
Senior Officer, Employee Experience - UAE at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where employee onboarding was part of your work. What did you do?
- Tell me about a project where hr operations was part of your work. What did you do?
- Tell me about a project where pension management was part of your work. What did you do?
- Tell me about a project where mohre was part of your work. What did you do?
- Walk me through how you've used Edms in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Employee Onboarding, Hr Operations, Pension Management, Mohre, and Edms. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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