Senior Product Designer

Retell AI is hiring a Senior Product Designer. It pays $180k-$250k a year and Level rates it ; you can apply on Retell AI.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting mentions visa sponsorship.
The posting mentions speech among its tools and skills.
Level classes it as a senior role.
Retell AI has 27 other open roles on Level.

AI in this role

speech

ABOUT RETELL AI

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

Recent recognition:

ABOUT THE ROLE

Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!

Let's build a beautiful product for Retell.

Retell is building infrastructure and tools that power real-time AI voice agents used by fast-growing companies. Design quality matters here every interaction happens in real time, under pressure, with real users.

As a Product Designer at Retell, you’ll own end-to-end product design across core user workflows. You’ll work directly with founders, engineers, and customers to shape features from first principles, not just polish UI after decisions are made.

This is a high-ownership role with real influence over product direction, UX quality, and design standards.

KEY RESPONSIBILITIES

Own the product experience end-to-end, from early concepts and PRDs to polished, shipped features used by real customers in high-stakes, real-time scenarios.
Shape how users interact with AI voice agents, turning complex, technical workflows into clear, intuitive, and human experiences.
Work side-by-side with engineers and founders to define, refine, and ship features, ensuring design intent and quality are preserved all the way to production.
Be the voice of the user, conduct customer interviews, gather feedback, and translate real user pain points into thoughtful design solutions.
Proactively raise the UX bar by identifying friction, inconsistencies, and opportunities across the product, and driving improvements from idea to launch.
Build and evolve Retell’s design system, setting standards for consistency, scalability, and craftsmanship as the product and team grow.
Hold a high bar for craft and quality, sweating the details and refusing to compromise on clarity, usability, or polish.
Influence product direction through design, contributing strong opinions, clear rationale, and taste-driven decisions that shape what we build next.

YOU MIGHT THRIVE IF

Have 5+ years of experience as a Product Designer working on shipped products.
Have a strong user-centered design background (HCI, design, or equivalent experience).
Have excellent product taste and a strong sense of usability, hierarchy, and visual clarity.
Are detail-oriented and care deeply about polish and consistency.
Enjoy working closely with engineers, PMs, and founders to shape product direction.
Are comfortable operating in a fast-moving startup environment with ambiguity.
Enjoy owning problems end-to-end rather than working within a narrow design scope.
Care deeply about building products that are easy to use and delightful.

JOB DETAILS

Cash: $180k - $250k
Equity: Equity Provided
Location: Redwood City, CA, US
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

OTHER BENEFITS

100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement

COMPENSATION PHILOSOPHY

Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.
Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.
High Ownership: Small teams, >$1M revenue/employee, and significant equity.
Performance-Based: Offers tied to interview performance, not experience or past salaries.

INTERVIEW PROCESS

Recruiter Intro Call (15min)
Design First Round (30 min): Portfolio walkthrough and design decision discussion
Design Second Round (45 min): Live Design building exercise. This will focus on UX thinking and UI execution experience.
Onsite (2 hours): this will include a Design Exercise, focused on UI/UX problem-solving and execution, as well as a review of your design presentation.

How we rate this

Senior Product Designer at Retell AI rates 68 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Product Designer is an open job at Retell AI.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $180k-$250k a year.
The role is based in San Francisco Bay Area.
The job was posted on January 19, 2026.
Seniority: senior.
Applications are handled by Retell AI. Apply on Retell AI

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Speech

Questions you could be asked

What have you built with speech recognition or text-to-speech, and where did it break?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: Speech. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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