Senior Product Manager

About Us

At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Product Manager reporting to the Head of Consumer Cards, you will play a critical role in driving new products and propositions from concept to launch with financial sustainability as well as uplifting the end-to-end service experience for customers. Our mission is to create simpler, personalised digital-first experiences that win in priority segments for ANZ Bank.

The role is hands‑on and diverse requiring credit card expertise and strong commercial acumen on P&L drivers. You will own outcomes end‑to‑end and lead executive-level engagement to detailed business requirements with digital, technology, risk and legal and move confidently between strategy and execution and roll up your sleeves to deliver results.

This is a rare opportunity to shape products and services used by millions of customers every day in the ANZ Retail Products team, at an exciting phase of growth as we drive towards the ANZ 2030 Strategy.

Role Location: 833 Collins St, Docklands VIC 3008

Work Hours: Full Time

What will your day look like?

• Use customer, market and performance data to set clear product strategy and priorities, balancing short‑term impact with long‑term value, design through to go-live
• Develop business cases, ideation and solution discovery to drive proposals that are viable, feasible and desirable and measured by commercial outcomes

• Improve products and processes to increase customer engagement, reduce pain-points, and achieve measurable gains in NPS, fewer complaints, and better performance metrics

• Actively manage key product P&L drivers such as account growth, balances and spend and identify opportunities for revenue growth and cost optimisation to meet financial KPIs
• Integrate risk, compliance, and regulatory considerations early, ensuring solutions are resilient, scalable, and fit for purpose

What will you bring?

• Credit Cards experience is required with a deep understanding of commercial drivers and product economics and ability to optimise for outcomes that balance these dimensions
• Demonstrated ability to take concepts to launch with ability to be a hands on leader to drive results to launch with stakeholders across a complex value-chain
• Strong stakeholder leadership, with the confidence to influence, challenge, and align senior audiences
• Strong critical thinking and structured problem-solving with a bias for progress over perfection
• A track record of delivering outcomes in complex environments, with sound commercial judgement, decisive leadership and a clear sense of accountability.
• The ability to think strategically while staying close to execution, comfortable moving between big‑picture direction and detailed problem‑solving

Experience may come from credit cards, unsecured lending, payments and financial services. Digital product development experience will be highly regarded

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 127912 .

Job Posting End Date

23/11/2026, 11:59pm, (Melbourne Australia)