Senior Product Manager – Developer Platform Telemetry & Observability

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

About the Role

The Developer Platform is an embedded platform-as-a-service (PaaS) built on highly scalable cloud backend infrastructure and AI capabilities, enabling enterprise applications, AI agents, and core integrations to run securely and reliably.

As a Senior Product Manager on the Developer Core Services team, you will serve as a strategic product lead responsible for building and scaling the core backend infrastructure and platform foundation that empowers developers. You will lead cross-functional execution across backend engineering teams, drive architectural evolutions, and deliver high-throughput distributed services, application lifecycle management, telemetry pipelines, and infrastructure APIs that underpin the entire developer experience.

Key Responsibilities:

• Strategic Infrastructure Roadmap & Core Services Ownership: Define, own, and maintain a multi-quarter product roadmap for core backend services—treating internal platform architecture as a product by gathering technical requirements from engineering and system architects to drive platform scalability and resilience.

• Cross-Functional Orchestration: Partner deeply with development teams, partners, system integrators, and internal engineering groups to align technical dependencies and unlock platform velocity.

• Multi-Team Delivery Ownership: Operate as a Senior PM lead guiding multiple scrum teams. Drive end-to-end product delivery from design, and spikes through testing, rollout, and post-launch optimization.

• Scalable Backend Infrastructure: Architect resilient, high-availability distributed systems and core APIs that power high-volume transactions and seamlessly support downstream developer experience tooling and agentic AI workflows.

• Architectural & Operational Governance: Lead technical and business trade-off discussions around legacy decommissioning, tenant lifecycle management, security/government compliance, and system resiliency metrics.

• Community & Evangelism: Serve as the primary product advocate across developer events, customer advisory boards, and internal forums, effectively translating complex technical capability into clear developer value.

• Manage Enterprise Governance & Scale: Enable developers to move fast safely by building guardrails into the platform tools, ensuring security compliance, zero-trust patterns, and automated test environments are built-in

• Define & Monitor Core Metrics: Establish and operationalize measurable KPIs tracking developer satisfaction, service reliability, and self-service platform adoption.

About You

Basic Qualifications:

• 8+ years of product management, software engineering, or technical platform leadership experience, with proven ownership of developer-facing software products or cloud platform infrastructure.

• 4+ years of experience working cross-functionally across complex technical dependencies with multiple engineering and architecture teams.

• 4+ years of hands-on experience building, scaling, or managing backend cloud infrastructure, core platform services, distributed systems, or enterprise APIs.

• Excellent written and verbal communication skills with a demonstrated ability to articulate complex architectural concepts clearly to both executive stakeholders and software engineers

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field (or equivalent practical experience).

• Experience  with building platform as a service, cloud-native architectures, microservices, containerized deployment pipelines, and observability tooling 

• Strong analytical background with experience defining product telemetry, running developer usability spikes, and leveraging operational metrics to guide decisions.

• Demonstrated experience leveraging AI-powered tools and platforms to inform product strategy, automate developer workflows, or enhance builder satisfaction.

• High level of initiative and a track record of taking products from initial concept to commercial availability and post-GA iteration.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.

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