Senior Product Manager - Patient Relationship Management (x/f/m)

Doctolib is hiring a Senior Product Manager - Patient Relationship Management (x/f/m) for a remote role open to applicants in Italy. Level rates it ; you can apply on Doctolib.

Level's read on this job

Level rates this AI product manager role Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting lists this role as remote.
Tools and skills the posting cites include product strategy, saas and healthcare technology.
Level lists 155 other open roles at Doctolib.
The role was posted in the last few days.

AI in this role

Lead the evolution of patient communication solutions including AI integration and scalable relationship management tools.

product-strategysaashealthcare-technologycross-functional-leadershipdata-driven-decision-making

What we do

As a Senior Product Manager, your mission will be to lead the evolution of our patient messaging solution, transforming how healthcare professionals communicate with their patients. You'll work with our established messaging platform that launched in Italy in 2021 and now facilitates millions of care conversations monthly across multiple countries. You'll collaborate with a dynamic team of full-stack developers in Milan and Berlin to drive productivity improvements and enhance healthcare professional satisfaction.

What you will do:

Your responsibilities include but are not limited to:

Define and execute the long-term product strategy for patient messaging and communication services
Lead cross-functional teams through technical transformations, including architecture improvements and AI integration
Drive the scalability of patient relationship management tools across multiple countries
Collaborate with senior stakeholders to align product vision with business objectives
Oversee integration with innovative products like AI-phone assistant and document sharing capabilities

Who you are

Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You have a proven track record in senior product management roles with strategic impact
You have experience designing, launching, and scaling technical products in SaaS or B2B environments, preferably in healthcare or regulated industries
You have a strong analytical mindset with a data-driven approach to product decisions
You possess technical knowledge and experience with distributed systems and platform architecture
You are fluent in English and ready to work in a fast-paced, international environment

Now it would be fantastic if you:

Speak Italian (highly recommended for our Milan location)
Have experience with AI-powered product development
Bring knowledge of healthcare technology or regulated industries

What we offer

Supplementary Health Insurance
Partnership for retirement funds with Ciao Elsa
Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
Free mental health and coaching services through our partner Moka.care
For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
A flexible workplace policy offering both hybrid and office-based mode
Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
Sport Partnership with FitPrime
Reimbursement of public transportation

The interview process

Interview with a recruiter to discover your background, motivations and assess the fit of your skills with our needs
Meeting with our managers to explore your skills through concrete situations and present our team and mission
Discussion with our senior managers to deepen your application including business case simulation
At least one reference check

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here.

Please contact hr.dataprivacy@doctolib.com for inquiries or to exercise your rights

How we rate this

Senior Product Manager - Patient Relationship Management (x/f/m) at Doctolib rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Product Manager - Patient Relationship Management (x/f/m) is an open job at Doctolib.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in Milano, Milan, Italy and is marked remote.
The job was posted on October 23, 2026.
Seniority: senior.
Applications are handled by Doctolib. Apply on Doctolib

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product StrategySaasHealthcare TechnologyCross Functional LeadershipData Driven Decision Making

Also common in AI product manager jobs at this level

AI agents LLM Generative AI Machine learning AWS SQL

Pay

Typical AI product manager job: $180k

This posting doesn't list pay. Use the typical AI product manager figure when pay comes up. See AI product manager jobs

Questions you could be asked

Tell me about a project where product strategy was part of your work. What did you do?
Tell me about a project where saas was part of your work. What did you do?
Tell me about a project where healthcare technology was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where data driven decision making was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Product Strategy, Saas, Healthcare Technology, Cross Functional Leadership, and Data Driven Decision Making. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker

Get new remote AI product manager jobs (Works on AI ●●●○ or higher) by email

One email a week with the new remote AI product manager jobs (Works on AI ●●●○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.