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Commonwealth Bank of Australia

Senior Product Manager - Salesforce Marketing Cloud

Commonwealth Bank of Australia is hiring a Senior Product Manager - Salesforce Marketing Cloud. Level rates it ; you can apply on Commonwealth Bank of Australia.

Level's read on this job

  • Little AI ●○○○ is how Level rates this marketing role: aI is not part of the work.
  • Level classes it as a senior role.
  • Commonwealth Bank of Australia has 201 other open roles on Level.
  • Posted in the last few days.

AI in this role

  • Take ownership of the Salesforce Marketing Cloud (SFMC) roadmap for an enterprise customer communications platform.
  • Provide product leadership to a focused engineering squad and strengthen a mature, mission-critical platform.
  • Work at the intersection of product, technology, customer communications, cyber and risk.

Do Work That Matters

The Salesforce Marketing Cloud team powers enterprise customer communications across email and SMS — a platform that touches millions of customer interactions. We're a collaborative team that works closely with engineering, cyber, risk and stakeholders across the broader business to keep this platform strong, secure and continually evolving for the future.

See yourself in our team

As a Senior Product Manager, you'll own and prioritise the Salesforce Marketing Cloud roadmap, working closely with a dedicated engineering squad and stakeholders across technology, cyber, risk and the wider business. Your focus will be on maintaining delivery momentum, strengthening the foundations of the platform and navigating priorities and dependencies across a complex enterprise environment.

  • Own and prioritise the Salesforce Marketing Cloud product roadmap.
  • Lead delivery planning, backlog management, Jira and sprint activities with your engineering squad.
  • Coordinate platform changes, incidents and continuous improvement.
  • Drive important cyber, risk, control and documentation uplift.
  • Lead quarterly planning and proactively manage cross-team dependencies.
  • Build strong relationships across technology, risk, operations and other stakeholder groups.
  • Use customer, business and performance insights to inform product decisions.
  • Bring structure and momentum to a mature platform while helping navigate its longer-term direction.

We're interested in hearing from people who:

Bring strong product leadership, sharp organisation and the confidence to influence beyond your direct team. You'll be energised by essential foundational work and able to turn complexity into clear, actionable plans.

  • Strong product management or Product Owner experience within a complex technology or enterprise platform environment.
  • Working knowledge of Salesforce Marketing Cloud, ideally at a basic-to-intermediate level — you don't need to be a hands-on technical expert.
  • Experience developing roadmaps, prioritising backlogs and delivering through engineering teams.
  • Strong organisation and the ability to plan and prioritise when priorities or longer-term direction are evolving.
  • Experience working with cyber, risk, controls or technology governance.
  • Strong stakeholder management and the confidence to influence teams outside your direct reporting line.
  • An ability to turn complex problems and competing priorities into clear, actionable plans.

If this opportunity excites you, we'd love to hear from you. Apply today.

Working with us:

At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 06/11/2026

How we rate this

Senior Product Manager - Salesforce Marketing Cloud at Commonwealth Bank of Australia rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

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Pay

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$148k

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