Senior Program Manager, Amazon Operations, Amazon Mexico Operations

Amazon is hiring a Senior Program Manager, Amazon Operations, Amazon Mexico Operations in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions program management, operations and cross functional leadership among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Lead high-impact operational programs and cross-functional initiatives across Amazon Mexico Operations.

program-managementoperationscross-functional-leadershipprocess-automation

About the Role: We're looking for an exceptional Senior Program Manager to lead and scale high-impact programs across the organization. This role combines strategic leadership with operational execution to drive the growth and success of complex, cross-functional initiatives while ensuring seamless coordination across multiple teams and workstreams.

This role presents a unique opportunity to drive transformational impact while working at the intersection of operations, technology, and business strategy. The ideal candidate will lead high-visibility programs that deliver measurable results at scale. If you're passionate about building scalable operations, driving program excellence, and leading high-impact initiatives in a fast-paced environment, this role offers the chance to make a lasting impact on the business.

Key job responsibilities
Strategic Operations Leadership • Lead the design and execution of large-scale programs across multiple business units and geographies • Develop and execute integration strategies across cross-functional teams and operational workstreams • Design and implement scalable operational frameworks focusing on efficiency and cost optimization • Create and manage performance measurement systems to track program success and business impact

Program Development & Execution • Own end-to-end strategy development and execution for complex, multi-phase programs • Drive program expansion and optimization to improve operational efficiency and reduce costs • Develop comprehensive onboarding processes, playbooks, and growth strategies for new initiatives • Establish and monitor key performance indicators for program effectiveness • Lead initiatives to enhance customer and stakeholder experience through improved operational capabilities

Stakeholder Management & Collaboration • Build and maintain strong partnerships across Operations, Product, Technology, and Business teams • Manage multiple concurrent projects and initiatives across diverse stakeholder groups • Ensure alignment between program objectives, operational capabilities, and business requirements • Drive continuous improvement across the program lifecycle and value chain

Basic qualifications

- Bachelor's degree
- Experience managing teams
- Experience in program or project management
- 6+ years of program or project management experience
- English Language - Reading, Writing and Speaking

Preferred qualifications

- Experience implementing repeatable processes and driving automation or standardization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Senior Program Manager, Amazon Operations, Amazon Mexico Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Program Manager, Amazon Operations, Amazon Mexico Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, DIF, Mexico City.
The job was posted on October 6, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementOperationsCross Functional LeadershipProcess Automation

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where process automation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Operations, Cross Functional Leadership, and Process Automation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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