Senior Program Manager, Bespoke Solutions

Amazon is hiring a Senior Program Manager, Bespoke Solutions in Arlington, United States. It pays $116k-$160k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions program management, vendor management and contract management among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

Manage contractor operations, vendor agreements, and lab coordination for a high-assurance hardware security program.

program-managementvendor-managementcontract-managementoperations

The Bespoke Solutions Teams is looking for an experienced Senior Program Manager to own contractor operations, vendor management, and lab/manufacturing coordination for a high-assurance hardware program within AWS Infrastructure Services — the team building security and encryption devices for government customers.

This is a hands-on operational leadership role. You will consolidate contractor hiring and management, own vendor and license agreements, and serve as the operational backbone that lets our senior engineers stay focused on delivery. You will be the connective tissue across engineering, supply chain, security, and external manufacturing partners — removing friction and reducing key-person dependencies on a fast-moving classified program.

You will own the end-to-end contractor lifecycle, manage vendor and license agreements, coordinate contract manufacturing (including onboarding a new contract manufacturer), and serve as the lab owner. Your success is measured by smooth operational execution, reduced administrative load on engineering leads, and reliable delivery of contractor and manufacturing support as the program scales toward production.

If Arlington, VA (Arlington HQ2):

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
Contractor & Resource Management

- Consolidate contractor hiring and management responsibilities.
- Own the end-to-end contractor lifecycle — sourcing, onboarding, performance tracking, and off-boarding
- Reduce key-person dependencies by establishing repeatable contractor management processes

Vendor, License & Lab Ownership

- Manage vendor and license agreements
- Take ownership of the unclassified lab and similar work-streams
- Serve as the lab owner

Contract Manufacturing

- Own contract manufacturing for the program, including onboarding a new contract manufacturer
- Handle associated administrative tasks including purchasing coordination.
- Partner with supply chain and manufacturing teams to keep prototype and production builds on schedule

Cross-Organization Coordination

- Partner with engineering, systems engineering, security, and leadership to keep operational execution tight
- Serve as primary operational liaison for contractor, vendor, and manufacturing matters
- Provide program status, risk, and resourcing visibility to engineering leads and program leadership

A day in the life
You will join a team within AWS Infrastructure Services that designs, develops, and delivers high-assurance security and encryption hardware for highly regulated government use cases. The team executes against a multi-year roadmap spanning hardware, firmware, programmable logic, and systems engineering — with a growing contractor base and expanding manufacturing footprint. This Program Manager role is the operational anchor that keeps contractor, vendor, and manufacturing execution running smoothly as the program scales from prototype into production.

About the team
About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 7+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience managing contractors, vendors, and/or external manufacturing partners
- Experience managing vendor and license agreements and purchasing/procurement coordination
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred qualifications

- PMP, or Master's degree
- Experience in regulatory compliance management with government agencies
- Experience in a hardware, FPGA, or manufacturing program environment
- Experience onboarding and managing contract manufacturers (CM/NPI)
- Experience owning lab operations and badge/facility access ownership
- Current, active US Government Security clearance of TS / SCI with Polygraph

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Jessup - 115,600.00 - 160,000.00 USD annually
USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually
USA, VA, Herndon - 115,600.00 - 160,000.00 USD annually

How we rate this

Senior Program Manager, Bespoke Solutions at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Program Manager, Bespoke Solutions is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $116k-$160k a year.
The role is based in US, VA, Arlington.
The job was posted on October 13, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementVendor ManagementContract ManagementOperations

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where vendor management was part of your work. What did you do?
Tell me about a project where contract management was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Vendor Management, Contract Management, and Operations. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get your CV rewritten Check your resume with the ATS resume checker