Senior Program Manager , Selling Partner Trust

Amazon is hiring a Senior Program Manager , Selling Partner Trust in Seattle, United States. It pays $116k-$160k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions program management, cross functional leadership and data analytics among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead key initiatives in Amazon's Account Health program to drive operational excellence and bad actor prevention systems.

program-managementcross-functional-leadershipdata-analyticspolicy-complianceseller-experience

The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

Lead key initiatives in Amazon's Account Health program supporting sellers, driving operational excellence through policy engagement frameworks, bad actor prevention systems, and seller experience innovations. Manage cross-functional partnerships with policy teams, compliance, and other partner organizations to improve seller experience and decrease unexpected account suspension. Develop and execute strategic initiatives that balance seller protection with customer trust. Drive data-driven decision making through advanced analytics, establish performance metrics and goals.

Key job responsibilities
As the Senior Program Manager for the Account Health Assurance Program, you will lead the development and implementation of a new seller remediation experience.
- You'll partner with policy teams and implement process improvements, driving cross-functional collaboration with legal, policy, and product stakeholders.
- You'll create mechanisms to efficiently identify and track improvement opportunities across multiple teams based on data and anecdotes, and measure the impact of these improvements for all sellers. You'll keep owners accountable to ETAs.
- Analyzing seller feedback and metrics to optimize appeal processes will be crucial, as will managing program strategy and metrics, communicating results to senior leadership.

About the team
You'll be joining a dynamic, mission-driven team focused on seller success and store integrity. Our team combines deep operational expertise with innovative problem-solving to create fair and transparent processes for sellers. We work closely with senior leadership and collaborate across policy, legal, product, and international teams to drive meaningful change in the seller experience. The team culture emphasizes data-driven decision making, intellectual curiosity, and a bias for action.

Basic qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually

How we rate this

Senior Program Manager , Selling Partner Trust at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Program Manager , Selling Partner Trust is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $116k-$160k a year.
The role is based in US, WA, Seattle.
The job was posted on September 3, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipData AnalyticsPolicy ComplianceSeller Experience

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where policy compliance was part of your work. What did you do?
Tell me about a project where seller experience was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Cross Functional Leadership, Data Analytics, Policy Compliance, and Seller Experience. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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