Senior Program Manager, Social Responsibility, WW Operations

Amazon is hiring a Senior Program Manager, Social Responsibility, WW Operations in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions program management, stakeholder engagement and compliance among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage cross-functional social responsibility programs and supply chain compliance initiatives within WW Operations.

program-managementstakeholder-engagementcompliancecross-functional-leadershipprocess-optimization

JP Operations is seeking a Sr. Program Manager with a proven delivery record and project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution on business reviews, deep stakeholder engagement, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role will also partner with Amazon’s Human Rights and Social Impact (HRSI) team who drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights throughout Amazon’s entire value chain, and sets and implements company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards).

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
- Partner closely across all miles (First Mile, Last Mile, FC, etc.), various partner functions (RME, GES, etc.) and WWSR to implement and build scalable mechanisms and programmatic approaches to drive compliance to Amazon supply chain standards
- Define RACI among business and partner/support teams (including procurement, both GPO and non-GPO) in region for social responsibility-related work (audits, remediation, government engagement, vendor engagement, contracts, on-boarding, accountability)
- Define mechanisms and standard approaches across business functions to drive compliance to Amazon’s Supply Chain Standards
- Own coordination and tracking with business, procurement, and partner teams for managing remediation activities in your region, including creation and maintenance of dashboards and other reporting tools for sharing progress toward remediation of risks
- Coordinate with in-business Social Responsibility PMs across other Ops regions to provide content and data for QBRs/other reporting mechanisms
- Partner with business teams to implement and deploy social responsibility standards across the business
- Participate in meetings related to compliance with Amazon supply chain standards to make connections and drive visibility across the business functions where similar work is occurring
- Partner with HRSI SMEs to work social responsibility and human rights training into Ops leadership on-boarding.
- Define BU-level goals related to social responsibility

Basic qualifications

- Bachelor's degree
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- 5+ years’ cross functional experience, especially procurement, social responsibility, supply chain risk, planning, project management or customer/supplier management
- 5 +years’ experience in cross-functional and international project management, handling complex change initiatives
- 5+ years’ experience working with a variety of internal stakeholders, often with competing priorities
- Business level of English

Preferred qualifications

- Master's degree
- Passion for Amazon and commitment to delighting customers
- Excellent written and verbal communication
- Strong business acumen, including strong problem solving and analytical skills and self-initiative
- Ability to identify and resolve issues independently- solid sense of accountability and sound personal judgment
- The ability to manage multiple priorities simultaneously - orientated on results.
- Proven ability to cultivate strong partnerships, interface, communicate and influence at all levels of the organization
- Excited about working in a diverse group and contributing to an inclusive culture
- Business level of Japanese

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Program Manager, Social Responsibility, WW Operations at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Program Manager, Social Responsibility, WW Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on August 11, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementStakeholder EngagementComplianceCross Functional LeadershipProcess Optimization

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where stakeholder engagement was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Stakeholder Engagement, Compliance, Cross Functional Leadership, and Process Optimization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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