Senior Relationship Manager

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

Working with a dedicated Assistant Manager, you’ll be managing and growing relationships with the owners and decision makers of some of our largest and most sophisticated customers in the commercial mid-market.

Solving complex challenges, you’ll build deep technical expertise across banking products such as working capital financing, trade finance, cash management and trade facilities. You’ll also develop breadth, with exposure to customers with a national presence and unique needs across a range of industries.

ANZ’s commercial division is backed by a supportive, results-driven leadership team and investment in new systems and technologies. This is a great opportunity to take the next step in your commercial banking career, setting yourself up for the many pathways within the division or into other areas of ANZ such as our institutional bank.

Role Type: Permanent
Role Location: Western Sydney
Work Hours: Full-time, 40 hours per week

What will your day look like?

As a Senior Relationship Manager, you will:

• Managing a portfolio of Emerging Corporate customers with a customer-centric approach
• Collaborating with Product Partners and the broader credit team to structure deals
• Building valued relationships with operations teams to build efficiencies and minimise non lending losses
• Applying strong credit and industry portfolio analysis skills towards credit proposal recommendations
• Managing compliance and assessing both new and existing transactions
• Adhering to Group Audit requirements, meeting QA and Audit compliance standards, and ensuring all matters raised are addressed in a timely and efficient manner
• Working closely with lending services to minimise provisions
• Demonstrating mastery of your specialisation, skills and capabilities within the Commercial mid-market & specialist segment domains
• Developing and maintaining a strong awareness of relevant industries, economic trends and market forces.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Ability to build long-term client relationships supported by best of class customer satisfaction outcomes
• Excellent communication and interpersonal skills to engage C-suite executives, business owners, and financial decision-makers
• Strong understanding of Commercial mid-market banking & lending products (e.g., working capital financing, trade finance, cash management, trade facilities) and ability to analyse financial statements
• Ability to identify financial opportunities for clients and recommend appropriate banking products and services
• Ability to negotiate and structure complex and customised banking deals
• Proficiency in evaluating the credit risk and managing the lending process, including structuring credit facilities
• Knowledge of regulatory requirements, risk management principles and how to mitigate risks
• Experience in leading relationships teams towards achieving client & business objectives

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 127486.

Job Posting End Date

20/11/2026, 11:59pm