Senior Security Response & Emergency Representative-3

AI in this role

Senior Security Response Representative monitoring alarms and coordinating emergency incident responses in a shift-based center.

physical-securityincident-responsealarm-monitoringcrisis-management

About this role:

Wells Fargo is seeking a Senior Security Response & Emergency Representative.

In this role, you will:

Monitor, process, and troubleshoot time-sensitive and complex life or safety, robbery, burglary, and other alarm issues that are routed to the Security Response Center in accordance with Wells Fargo security procedures
Collaborate with other staff in Security Response Center to handle response to incidents
Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact
Perform complex security, operational, and customer support tasks
Identify, troubleshoot, and analyze false alarm issues to reduce fines
Lead projects, conduct training, and serve as escalation point to assist analysts
Provide subject matter expertise and interpretation of procedures to less experienced staff
Interact with immediate team on basic information, plus internal and external customers, Security Response Center Analysts, and vendors

Required Qualifications:

2+ years of private security, banking or corporate security support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Minimum 4 years of Corporate Security experience with at least 2 years of experience in Security Command Centers in the position of Analyst or Senior Analyst.
Candidates from CYBER SECURITY, DATA SECURITY, NETWORK SECURITY type of Command Centers background are not sought and may not be suitable for this role.

Job Expectations:

Physical presence at the assigned Security Response Center is required and each employee in this role must work onsite at the location posted or other assigned office
THIS IS A SHIFT BASED ROLE and candidate will be subjected to SHIFT ROSTERS, ROTATIONAL SHIFTS including Early Morning, Afternoon and Nights as per Leadership Directions, Operational Requirements and Strategic Decisions.

Posting End Date:

3 Oct 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

How we rate this

Senior Security Response & Emergency Representative-3 at Wells Fargo rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Physical SecurityIncident ResponseAlarm MonitoringCrisis Management

Questions you could be asked

Tell me about a project where physical security was part of your work. What did you do?
Tell me about a project where incident response was part of your work. What did you do?
Tell me about a project where alarm monitoring was part of your work. What did you do?
Tell me about a project where crisis management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Physical Security, Incident Response, Alarm Monitoring, and Crisis Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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