Senior Site Reliability Engineer

About the team

IDVerse is a part of LexisNexis Risk Solutions, we're helping organisations build trust online through AI-powered identity verification and fraud prevention technology.

About the role

IDVerse is looking for a Senior SRE / DevOps Engineer to help build and operate the secure, reliable AWS platform behind our global identity-verification services. This is a hands-on role with ownership across infrastructure, automation, observability, incident response, and continuous improvement.

You will work closely with Engineering, Architecture, Product, Security, and Customer Success in a globally distributed team.

What you'll do

• Build, operate, and improve secure, scalable AWS infrastructure and platform services.
• Drive reliability through automation, observability, capacity planning, performance tuning, and resilient architecture.
• Own infrastructure as code and CI/CD practices, with extensive use of AWS CDK.
• Improve monitoring, alerting, dashboards, runbooks, and rapid incident diagnosis.
• Lead incident response, root-cause analysis, corrective actions, and operational readiness reviews.
• Partner with engineering teams to create reusable platform capabilities that improve developer productivity.
• Apply and drive adoption of the AWS AI-DLC framework across Product, Architecture, Engineering, DevOps, and Security.
• Participate in global follow-the-sun support and help strengthen operational standards and documentation.
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Required qualifications

• 5+ years of hands-on SRE, DevOps, Cloud Platform, or systems engineering experience in production environments.
• Strong AWS experience, including Lambda, API Gateway, RDS, DynamoDB, IAM, networking, and serverless architecture is a MUST TO HAVE.
• Proven experience with infrastructure as code and automation; AWS CDK experience is strongly preferred.
• Strong Linux/Unix administration, networking, load balancing, troubleshooting, and system security knowledge.
• Deep observability experience, including metrics, logs, traces, alerting, and service health dashboards.
• Experience with CI/CD, release automation, incident management, root-cause analysis, and production support.
• Experience designing reliable systems using practical SRE methods such as SLIs, SLOs, error budgets, and capacity planning.
• Experience with AI-assisted software development and familiarity with Spec-Driven Development practices and supporting tools.
• Strong documentation, communication, and cross-functional collaboration skills.
• Ability to work independently, make sound operational decisions, and escalate early when needed.

Preferred qualifications

• Experience with container platforms, Kubernetes, or ECS.
• Experience with security reviews, vulnerability remediation, compliance controls, and high-trust production environments.
• Experience supporting globally distributed, customer-facing services and follow-the-sun operations.
• Experience mentoring engineers and establishing SRE, DevOps, or platform engineering standards.
• Background in identity verification, fraud prevention, fintech, or another security-sensitive domain.

Location and collaboration

The team is globally distributed. Candidates must be based in Australia with full working rights and be able to collaborate across time zones.

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