Senior Solutions Architect, AWS Well-Architected Solutions Innovation

Amazon is hiring a Senior Solutions Architect, AWS Well-Architected Solutions Innovation in London, United Kingdom. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this solutions architect role Works on AI ●●●○: the daily work is on AI products, without building the model.
The posting mentions AI agents and AI safety among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

ai-agentsai-safety

AWS is transforming how customers operate in the cloud. AI agents and human experts now work as one system - proactively optimising architectures, detecting and resolving incidents autonomously, and compounding intelligence over time. We need Solutions Architects who can bring this story to life for customers and the field.

This role combines deep technical expertise with go-to-market instinct. You will lead pre-sales engagements that advance enterprise deals, design and deliver hands-on workshops that accelerate customer adoption, and build the reusable enablement content that scales our impact worldwide. You will serve as the technical escalation point for complex operational and security questions, drive Well-Architected best practices across customer environments, and channel structured field feedback into the product roadmap.

This role has a particular focus on operations, security, compliance, and governance — helping customers navigate the security implications of agentic AI, cloud operations, and responsible AI adoption. You will work across five focus areas: migrations and critical events, emerging product adoption, AWS managed agents, agentic operations and cloud best practices, and AI governance and compliance.

If you thrive at the intersection of product, sales, and engineering - and you want to shape how AWS Support is positioned in the market - this is your role.
You understand your customers' business priorities and leverage that insight to shape their longer-term strategic technology direction. You evaluate architectural trade-offs across Well-Architected pillars, balancing competing priorities while transforming constraints into opportunities to simplify solutions and drive innovation - always grounding your approach in real-world customer challenges and framework best practices. Your work directly influences how thousands of customers architect and operate on AWS, with your patterns and solutions becoming reusable assets that scale across the global organization.

This role suits someone who thrives in ambiguity, moves with velocity, and is equally comfortable writing infrastructure-as-code, presenting architectural strategies to a CTO, or mentoring colleagues through complex design challenges. You bring both technical depth and the communication skills to influence stakeholders at all levels.

Key job responsibilities
- Serve as the technical escalation point for complex operational, security, and support-architecture questions that generalist Solutions Architects cannot resolve alone.
- Lead pre-sales technical engagements alongside business development teams, advancing opportunities through technical validation.
- Lead executive conversations connecting operational excellence, security posture, and compliance readiness to business outcomes.
- Design and deliver hands-on workshops including Well-Architected Framework Reviews, AI-driven operations maturity assessments, AI governance frameworks, agentic AI prototyping sessions, and simulated incident exercises.
- Run hackathons with partners and enterprise customers to drive adoption of new AWS capabilities.
- Build reusable enablement assets: workshops, labs, prototypes, battlecards, and demos that field teams, Technical Account Managers, and partners can deliver at scale.
- Enable and mentor account-aligned Solutions Architects and sales teams on support positioning, Well-Architected best practices, and operational excellence.
- Prototype agentic modules and build maturity frameworks that may feed directly into product roadmaps.
- Author whitepapers, reference architectures, and best-practice guidance.
- Deliver external sessions at AWS events and represent AWS Support at customer briefings and executive business reviews.
- Channel structured customer and field feedback into the product and engineering roadmap.

A day in the life
You might start the morning leading a technical validation call with an enterprise customer exploring how AI agents can transform their operations. By midday you are running a hands-on workshop helping a partner team assess their AI governance readiness. After lunch you are refining a prototype that demonstrates autonomous incident detection, then reviewing a Well-Architected best-practice whitepaper with a colleague. You close the day joining an internal enablement session, sharing field insights with Technical Account Managers and shaping how the team positions AWS Support to the next wave of customers.

About the team
Our Solutions Architecture team sits at the intersection of AWS Support's product portfolio and the customers who depend on it. We do not just talk about best practices — we build the assets, run the workshops, and prototype the solutions that prove them out. We work across migrations, emerging products, managed agents, agentic operations, and AI governance. Our culture is hands-on and builder-oriented. You will write code, create content, and deliver directly to customers — then turn what you learn into mechanisms that scale across the global field organisation.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Preferred qualifications

- Experience in infrastructure architecture, database architecture and networking
- Experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Solutions Architect, AWS Well-Architected Solutions Innovation at Amazon rates 72 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Solutions Architect, AWS Well-Architected Solutions Innovation is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in GB, London.
The job was posted on November 10, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agentsAI Safety

Also common in solutions architect jobs at this level

Python Generative AI Azure LLM Google Cloud SQL

Pay

Typical solutions architect job: $168k

This posting doesn't list pay. Use the typical solutions architect figure when pay comes up. See solutions architect jobs

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
How do you think about the risk of an AI system in this kind of role failing silently?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: AI agents and AI Safety. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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