Senior Technical Business Analyst

Marsh McLennan is hiring a Senior Technical Business Analyst in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

Little AI ●○○○ is how Level rates this business analyst role: aI is not part of the work.
The posting allows some remote work.
Tools and skills the posting cites include SQL, HTML and Jira.
Level lists 632 other open roles at Marsh McLennan.
The role was posted in the last few days.

AI in this role

Lead a team of junior business analysts and manage the risk data capture platform using low-code tools, SQL, and HTML in Kuala Lumpur.

sqlhtmljiraconfluenceazure-devops

business-analysisteam-managementrequirements-gatheringlow-code-platformsuser-acceptance-testing

Company:

Marsh

Description:

We are seeking a talented individual to join our Information Technology team, part of our Risk business at Marsh. This role will be based in Kuala Lumpur, Malaysia. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Senior Technical Business Analyst, you will lead a small team of junior Business Analysts while serving as the Super User for our Risk Data Capture platform. You will design and configure advanced questionnaires using low-code/no-code tools, leverage SQL and HTML for data customization, and bridge the gap between our technical teams and business stakeholders. Your expertise in insurance processes and requirements gathering will ensure our questionnaires align seamlessly with operational workflows and regulatory standards.

We will count on you to:

Lead, mentor, and manage a team of three junior Business Analysts, fostering their professional growth and ensuring quality deliverables.
Serve as the Super User for the Risk Data Capture platform, mastering advanced questionnaire configuration using low-code/no-code tools, including conditional logic, data validation, and dynamic flows.
Build and configure questionnaires incorporating complex conditional logic, data validation rules, and dynamic question flows; utilize SQL and basic HTML for customization.
Analyze current and future insurance business processes to ensure questionnaire alignment with operational workflows.
Develop and maintain comprehensive data mappings, dictionaries, and documentation to support questionnaire configuration and data analysis.
Oversee User Acceptance Testing (UAT), develop test scenarios, coordinate release activities with IT teams, and conduct training sessions to support end-users and stakeholders.

What you need to have:

6.5 to 10 years of experience as a technical Business Analyst, preferably within the insurance industry.
Proven experience managing and mentoring teams of Business Analysts.
Strong understanding of insurance processes, terminology, and regulatory requirements.
Hands-on experience with low-code/no-code platforms for form and questionnaire building; proficiency in SQL for data validation and conditional logic.

What makes you stand out?

Experience with Agile methodologies and proficiency in project management tools such as Azure DevOps (ADO), Jira, and Confluence.
Basic knowledge of HTML and experience in technical documentation and process modelling.
Excellent written and verbal communication skills with the ability to engage effectively with management, clients, and technical teams.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How we rate this

Senior Technical Business Analyst at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Technical Business Analyst is an open job at Marsh McLennan.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Kuala Lumpur - Corporate and is marked remote.
The job was posted on October 20, 2026.
Seniority: senior.
Applications are handled by Marsh McLennan. Apply on Marsh McLennan

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Business AnalysisTeam ManagementRequirements GatheringLow Code PlatformsUser Acceptance TestingSQLHTMLJira

Also common in business analyst jobs at this level

Python AWS Snowflake Generative AI Machine learning Google Cloud

Pay

Typical business analyst job: $105k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where requirements gathering was part of your work. What did you do?
Tell me about a project where low code platforms was part of your work. What did you do?
Tell me about a project where user acceptance testing was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Business Analysis, Team Management, Requirements Gathering, Low Code Platforms, and User Acceptance Testing. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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