Technical Business Analyst
Marsh McLennan is hiring a Technical Business Analyst in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Marsh McLennan.
Level's read on this job
- Level rates this business analyst role Little AI ●○○○: aI is not part of the work.
- Some of the work can be done remotely, according to the posting.
- The posting mentions SQL, HTML and Jira among its tools and skills.
- Marsh McLennan has 632 other open roles on Level.
- Posted in the last few days.
AI in this role
Configure risk data capture questionnaires, manage workflows, and bridge technical teams and business users as a technical business analyst.
Company:
MarshDescription:
We are seeking a talented individual to join our Information Technology team, part of our risk business at Marsh. This role will be based in Kuala Lumpur/Malaysia. This is a hybrid role that has a requirement of working at least three days a week in the office.
This IT Business Analyst role offers an exciting opportunity to become a Super User and technical bridge for our Risk Data Capture platform. You will work at the intersection of business and technology, configuring sophisticated questionnaires, managing complex workflows, and ensuring seamless integration between technical teams and business users. Your expertise will drive process improvements, enhance data quality, and empower stakeholders to leverage the platform's full potential.
We will count on you to:
- Act as a Super User and key point of contact for the Risk Data Capture platform, building and configuring questionnaires using low-code/no-code tools with conditional logic and dynamic question flows.
- Develop complex question pathways and data validation rules using SQL, and apply HTML markup to customize question presentation and formatting.
- Analyze insurance business processes (as-is and to-be) to align questionnaire designs with operational workflows and gather client requirements.
- Conduct User Acceptance Testing (UAT), develop test scenarios, provide training sessions for end-users, and partner with IT and business teams to manage releases and improve platform capabilities.
- Maintain comprehensive data mappings, dictionaries, and documentation while serving as a bridge to ensure clear communication between technical teams and business users.
What you need to have:
- Minimum 5 years of experience as a Technical Business Analyst with proven communication skills (written and verbal) in working with management, clients, and technical experts.
- Technical proficiency in SQL (writing queries for data validation, conditional logic, and data extraction) and experience with low-code/no-code platforms for form building.
- Strong understanding of the insurance industry, including key processes, terminology, regulatory requirements, and proven experience with Agile methodologies (Scrum/Kanban).
- Basic knowledge of HTML markup language for customizing question presentation and ability to work effectively as part of a cross-functional team.
What makes you stand out?
- Experience with Agile tools such as Jira, Confluence, or similar for requirements management and project tracking.
- Track record of successfully conducting training sessions and driving user adoption of complex platforms.
- Demonstrated ability to bridge communication gaps between technical and non-technical stakeholders in fast-paced environments.
Why join our team?
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
How we rate this
Technical Business Analyst at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in business analyst jobs at this level
Pay
- Typical business analyst job
- $105k
This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs
Questions you could be asked
- Tell me about a project where business analysis was part of your work. What did you do?
- Tell me about a project where user acceptance testing was part of your work. What did you do?
- Tell me about a project where agile was part of your work. What did you do?
- Tell me about a project where low code no code was part of your work. What did you do?
- Walk me through how you've used SQL in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Business Analysis, User Acceptance Testing, Agile, Low Code No Code, and SQL. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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