Senior Technical Program Manager

Nokia is hiring a Senior Technical Program Manager. Level rates it ; you can apply on Nokia.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classes it as a senior role.
Nokia has 568 other open roles on Level.
Posted within the past week.

AI in this role

As a Technical Program Manager within the Global Customer Engineering / Services organization, you will lead end-to-end New Product Introduction (NPI) onboarding for hyperscaler and critical accounts. You will act as the central program owner driving cross-functional alignment across Product Management, Engineering, Manufacturing, and Customer Delivery teams.

The role requires strong execution discipline, technical depth in optical networking, and the ability to proactively identify risks, resolve escalations, and influence decision-making across internal and external stakeholders. You will own the onboarding lifecycle from planning through execution, ensuring programs are delivered on time with high quality and customer satisfaction.

Program Leadership & Execution

Lead NPI onboarding programs for hyperscaler and strategic customers from concept to delivery
Define detailed onboarding plans in collaboration with NPI, Engineering, and Operations teams
Continuously refine plans based on evolving constraints (technical, supply chain, customer timelines)
Establish milestones, track progress, and ensure timely delivery of commitments

Risk & Issue Management

Identify program risks early and define mitigation strategies
Proactively manage escalations and drive issue resolution across cross-functional teams
Maintain clear visibility of risks, dependencies, and blockers for stakeholders
Intervene effectively during critical situations to ensure program continuity

Stakeholder Management & Negotiation

Drive alignment across internal teams and external customer stakeholders
Lead discussions, negotiate priorities, and influence decisions to resolve conflicts
Control and steer conversations during critical program reviews or issue scenarios
Ensure clear communication and expectation management at all levels

Cross-functional Coordination

Work closely with Product Management, Engineering, QA, Supply Chain, and Customer Delivery teams
Secure commitments on deliverables and timelines
Drive accountability across teams for execution and closure

Operational Tracking & Governance

Create and maintain detailed action trackers with clear ownership
Drive rigorous follow-up to ensure closure of all action items
Establish governance cadence (weekly / executive reviews, customer syncs)

Reporting & Executive Communication

Develop executive-level dashboards and reports for senior leadership
Create high-quality PowerPoint presentations for program status, risks, and milestones
Provide clear, data-driven updates to cross-functional teams and leadership

Program & Execution Excellence

Strong experience in NPI / product onboarding programs
Ability to develop structured project plans and execute under ambiguity
Proven ability to manage multiple complex programs simultaneously

Negotiation & Leadership

Strong negotiation and conflict resolution skills
Ability to intervene, influence outcomes, and steer discussions during challenging situations
Excellent stakeholder management across global and cross-functional teams

Risk Management

Expertise in identifying program risks and driving mitigation strategies
Strong analytical and problem-solving capabilities

Technical Expertise

Solid understanding of networking systems with emphasis on:
- Optical DWDM technologies (preferred)
- Layer 1 networking concepts
Ability to work with engineering teams on system-level integration challenges

Communication & Reporting

Strong executive communication skills (written and verbal)
Ability to create structured dashboards and presentations for leadership
Experience presenting to senior management and external customers

Operational Discipline

Strong action tracking and follow-through capabilities
Ability to drive closure across distributed teams

Education & Experience

5+ years of experience in Technical Program Management
12–15+ years of experience in Software and/or Hardware product environments
Bachelor’s degree in Engineering, Computer Science, or related technical discipline

How we rate this

Senior Technical Program Manager at Nokia rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.