AmazonSenior Technical Program Manager, Cloudscape
Amazon is hiring a Senior Technical Program Manager, Cloudscape. It pays $171k-$231k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include program management, cloud computing and cross functional leadership.
- Level classifies it as a senior role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted within the past week.
AI in this role
Leads technical program management for AWS managed cloud interfaces, coordinating agentic capabilities, console generation, and documentation agents.
Managed Interfaces changes the model: when customer needs change, AWS responds in weeks, not months. Every interface a customer touches is generated from one source of truth — the service's API model — and stays consistent as the service evolves. Builders launch new services with near-zero effort on undifferentiated engineering, and user testing starts at the beginning of a project, when changes are cheap.
You will own the program management for this effort, coordinating three workstreams: agentic capabilities for builders, the managed console experience, and the agents that keep documentation and downstream channels current. This is a cross-organizational role that turns a multi-year north star into shippable, measurable proof points.
Key job responsibilities
Drive the program end-to-end. Own the roadmap, milestones, and dependencies across all three workstreams, translating the 2027 north star into quarterly deliverables and committed proof points.
Coordinate across teams. Align the UX platform, launch orchestration, console generation, the context layer, and 200+ service teams whose consoles move to the managed path. Resolve cross-team dependencies and sequencing conflicts before they become blockers.
Manage the proof-point scoreboard. Define, track, and report the metrics that demonstrate progress: services registered to the context layer, consoles converted to managed, undifferentiated effort reduced per feature, automated quality improvements shipped per month, task-completion times, and accessibility violations trending to zero.
Communicate up and across. Produce clear status, risk, and decision documents for senior leadership; run operational reviews; and keep stakeholders aligned on scope, trade-offs, and timelines.
Manage risk. Surface technical and organizational risks early — adoption friction, capability gaps for off-console applications, source-of-truth consistency — and drive mitigation.
A day in the life
A single integrated roadmap across the three workstreams with clear ownership and dependencies.
A live scoreboard tracking the committed proof points, reviewed on a regular operating cadence.
The first managed-console conversions in production, moving from one prototype toward a repeatable path.
An adoption plan for moving the standard console path to managed by default, with onboarding support for service teams.
About the team
The Cloudscape team builds the design system that powers the AWS Management Console - one of the most-used enterprise interfaces in the world. We're a multidisciplinary team of 35+ spanning UX design, front-end engineering, research, and program management. We ship 114+ components, maintain comprehensive design guidance, and build AI-powered tools that help teams build faster. Our work directly impacts millions of AWS customers and hundreds of service teams.
Basic qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, East Palo Alto - 171,000.00 - 231,400.00 USD annually
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
How we rate this
Senior Technical Program Manager, Cloudscape at Amazon rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where cloud computing was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where agentic workflows was part of your work. What did you do?
- Tell me about a project where roadmap management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Cloud Computing, Cross Functional Leadership, Agentic Workflows, and Roadmap Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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