Senior Technical Program Manager, Leo Infrastructure Engineering and Operations

Amazon is hiring a Senior Technical Program Manager, Leo Infrastructure Engineering and Operations in Bellevue, United States. It pays $149k-$201k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions ServiceNow, Tanium and program management among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

Lead large-scale technical infrastructure and operations programs for the Leo satellite broadband network.

servicenowtanium

program-managementstrategic-planningrisk-managementcross-functional-leadership

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control: This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

Key job responsibilities
- Program Leadership: Lead large-scale, complex technical programs across multiple teams and disciplines, from inception to delivery
- Strategic Planning: Develop and execute comprehensive program plans aligned with Leo's mission and business objectives
- Cross-functional Coordination: Orchestrate efforts across engineering, operations, product, and business teams to ensure seamless program execution
- Risk Management: Identify, assess, and mitigate risks that could impact program success, developing contingency plans as needed
- Stakeholder Management: Build and maintain relationships with senior leadership, external partners, and regulatory bodies, ensuring clear communication and alignment
- Technical Expertise: Leverage technical understanding to facilitate decision-making and problem-solving across teams
- Process Improvement: Implement and optimize program management methodologies to increase efficiency and scalability
- Metrics and Reporting: Develop and maintain program KPIs, providing regular updates to leadership on progress, risks, and outcomes

A day in the life
As a Technical Program Manager on the Leo Devices & Systems Infrastructure team, you'll drive the development and operations programs for service environments and ServiceNow. Your day involves leading and being a part of cross-functional stand-with stakeholders, shared service owners, security and export compliance while collaborating with engineering leads to address technical challenges. You'll analyze fleet health metrics and compliance data to guide program decisions, present status updates to leadership, and coordinate with external partners like ServiceNow and Taninum. The role requires balancing immediate operational demands with long-term strategic planning, all within a regulated environment.

About the team
You will be part of the Leo Devices & Systems Infrastructure team who is responsible for the lifecycle of service environments for manufacturing and design functions along with ServiceNow at Leo. You will lead implementation programs for which the team has ownership in delivery of the outcome with programs ranging from deploying new software to transformation of existing services. In addition, we own ServiceNow for Leo for which you will lead implementation tracks along that service’s roadmap. You and your team will play a crucial role in Leo's mission to deliver reliable internet globally through innovative device management solutions and automation.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of analytical, quantitative, communication, and presentations experience
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in technical program management working directly with software engineering teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually

How we rate this

Senior Technical Program Manager, Leo Infrastructure Engineering and Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Technical Program Manager, Leo Infrastructure Engineering and Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $149k-$201k a year.
The role is based in US, WA, Bellevue.
The job was posted on October 12, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementStrategic PlanningRisk ManagementCross Functional LeadershipServiceNowTanium

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Walk me through how you've used ServiceNow in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Strategic Planning, Risk Management, Cross Functional Leadership, and ServiceNow. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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