TelstraServiceNow Developer
Telstra is hiring a ServiceNow Developer. Level rates it ; you can apply on Telstra.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include ServiceNow, JavaScript and Angularjs.
- Level classifies it as a mid-level role.
- Level lists 154 other open roles at Telstra.
- The role was posted in the last few days.
AI in this role
Design, develop, and enhance ServiceNow solutions and integrations within an Agile DevOps delivery team.
Employment Type
PermanentClosing Date
16 Nov 2026 11:59pmJob Title
ServiceNow DeveloperJob Summary
Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
The Opportunity
This is a permanent full-time position based in Sydney / Melbourne.
Working as part of an Agile DevOps delivery team, you’ll contribute across the full development lifecycle, including solution design, development, deployment and continuous enhancement.
If you’re an experienced ServiceNow professional who enjoys solving complex integration challenges and building reliable, reusable solutions, we’d love to hear from you.
What We Offer
- Performance-related pay
- Access to thousands of learning programs so you can level-up
- Global presence across 22 countries; opportunities to work where we do business.
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
What you’ll do
- Design, develop, deploy and enhance ServiceNow solutions.
- Develop and improve technology solutions that integrate with business processes and systems.
- Build and maintain ServiceNow integrations with other applications and platforms.
- Support application performance analysis and capacity planning.
- Review functional, security, integration, performance, quality and operational requirements.
- Assess new technologies and estimate new features.
- Contribute to technical POCs and forums and share knowledge across the team.
What you’ll bring
You’ll have strong hands-on ServiceNow development and implementation experience, with knowledge across:
- ServiceNow ITSM, including Incident, Problem and Change Management
- ServiceNow CSM
- ServiceNow administration and implementation
- ServiceNow integrations
- Script Includes, Client Scripts, Business Rules and Scheduled Jobs
- UI Policies and UI Actions
- Update Sets and Import Sets
- REST APIs, JSON, JavaScript, AngularJS and XSLT
- CMDB discovery tools and third-party integrations
- CI/CD and test automation using tools including Bamboo, Git and Jira
- ServiceNow upgrades and Update Set management.
Experience integrating ServiceNow with external applications using REST, web services or microservices, developing customised ServiceNow portal pages, creating reusable ServiceNow components, and assessing or testing platform upgrades would also be valuable.
How we rate this
ServiceNow Developer at Telstra rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Skills and AI tools this role asks for
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- Tell me about a project where software development was part of your work. What did you do?
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- Tell me about a project where devops was part of your work. What did you do?
- Tell me about a project where test automation was part of your work. What did you do?
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- List these exact terms on your resume: Software Development, System Integration, Itsm, DevOps, and Test Automation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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