Shift Manager, AMZL, Trans Vol, EU Transportation Volume

Amazon is hiring a Shift Manager, AMZL, Trans Vol, EU Transportation Volume in Barcelona, Spain. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include operations management, route planning and data analysis.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

Lead a last-mile delivery operations team, driving route planning efficiency and data-driven process improvements.

operations-managementroute-planningdata-analysisprocess-improvementteam-leadership

Shift Manager, AMZL, Trans Vol refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. EU Trans Vol is a key strategic initiative with a vision to transform the way AMZL executes route planning, labor planning and last mile on-road delivery experience. This is a chance to support a rapidly evolving part of AMZL, taking the lead in developing a best-in-class operation to make effective, real-time decisions to maximize customer and driver experience through effective route planning. As a Shift Manager, you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will be responsible for building processes, systems, and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily. You will drive execution and efficiency through data-driven decision-making and analytical problem-solving. You will be accountable for cost, customer experience, and delivery partner experience, both in daily execution and long-term step-function improvements. Additional responsibilities include coaching and mentoring the team, nurturing positive employee relations and building leadership bench strength within the organization.
This role will support the Rush EU test in Q4 and possible expansion in 2027.

Key job responsibilities
Responsibilities:

- Managing daily operations of the team, ensuring all the required tasks are executed on time, adhering to the standard practices.
- Monitor and report on daily and weekly performances.
- Deep dive on trends, identify the gaps in performance metrics and take corrective actions.
- Execute best practices that improve customer, cost, and delivery partner outcomes.
- Develop processes and systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.
- Create and drive scalable standard work that enables remote support of a complex business area.
- Proactively identify and lead process improvement initiatives though quantitative analysis and data-driven decision making.
- Create, manage, support recognition and communication programs for the team.
- Support Rush test in Q4 2026 and expansion in 2027.

Basic qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience in data analysis
- Experience managing multiple projects, prioritizing, planning, and managing time
- Bachelor's degree or above in Operations Research, Statistics, Applied Mathematics, Engineering, Computer Science or related field, or Master's degree
- Speak, write, and read fluently in English at C1 level or above

Preferred qualifications

- Master's degree or above in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent
- Experience implementing process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Shift Manager, AMZL, Trans Vol, EU Transportation Volume at Amazon rates 15 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Shift Manager, AMZL, Trans Vol, EU Transportation Volume is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in ES, B, Barcelona.
The job was posted on October 26, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementRoute PlanningData AnalysisProcess ImprovementTeam Leadership

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where route planning was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Route Planning, Data Analysis, Process Improvement, and Team Leadership. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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