Level

AmazonPosted 5d ago

Ship Clerk

Ship Clerk at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

US, MA, Stoughtonmidfull-time$25-$28/hr

AI in this role

Manage daily middle-mile shipping operations, load planning, and trailer utilization to ensure on-time delivery performance.

ssp
logisticsshippingload-planninginventory-managementwarehouse-operations
Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners.

Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance. They will help support daily management of department duties including Load planning, Load Flow Control, Load Quality, TDR, Communicating to Upstream and Downstream Partners, Allocating Labor, Leading Meetings, and Assigning job Duties. Ship Clerks will escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance.


Key job responsibilities
• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Coordinate trailers to corresponding dock doors and cross docks using SSP
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on-time dock performance
• Assist in updating Staging POD 5s and resource allocation
• Oversee Load Flow Control for the building
• Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads
•Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience.
•Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
• Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensure successful area performance, through tracking, reporting and feedback of associate performance
• Participate in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Participating in safety initiatives
• Referring all job injuries or safety violations immediately to Area Manager


Basic qualifications

- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

Preferred qualifications

- Prior training, teaching or presentation experience
- Willingness to work different shifts
- Shift hours for this position may be different from the standard production shifts
- Willingness to work in different areas as required by training needs
- Excellent attendance
- Candidates must be very organized and able to handle multiple and changing projects/priorities
- Willingness to participate in and support the Operational Excellence initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at  https://hiring.amazon.com/why-amazon/benefits.



USA, MA, Stoughton - 24.50 - 27.50 USD hourly

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

LogisticsShippingLoad PlanningInventory ManagementWarehouse OperationsSsp

Questions you could be asked

  1. Tell me about a project where logistics was part of your work. What did you do?
  2. Tell me about a project where shipping was part of your work. What did you do?
  3. Tell me about a project where load planning was part of your work. What did you do?
  4. Tell me about a project where inventory management was part of your work. What did you do?
  5. Tell me about a project where warehouse operations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Logistics, Shipping, Load Planning, Inventory Management, and Warehouse Operations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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