AmazonPosted 3w ago

Site Leader - FC Manager, BR Ops - FC Region 2

Site Leader - FC Manager, BR Ops - FC Region 2 at Amazon scores 20 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

BR, DF, Brasiliaseniorfull-time

AI in this role

Manage third-party logistics operations and continuous improvement initiatives at an Amazon fulfillment center.

microsoft-excel

operations-managementbudgetingstrategic-planningprocess-improvementpeople-management

Amazon is seeking an 3P FC Ops Manager to be based at our Fulfillment Center. The 3P FC Ops Manager will have complete responsibility for all services provided by third-party logistics partners within the warehouse environment.

Reporting directly to the 3P FC Sr Manager, you will be responsible for ensuring full compliance with the current service agreement. Your role will focus on continuously improving functionality and service levels to exceed productivity goals and deliver on our customer promises, driving the partner to achieve excellence.

Key job responsibilities
Budget & Operational Management

- Own and deliver the operational budget for the functional area, encompassing safety, productivity, financial planning, labor planning, and operational goals for third-party fulfillment centers

Strategic Planning

- Provide strategic-level and long-term planning (3, 6, and 12 months ahead), including financial forecasting, rate card projections, and peak season preparation

Continuous Improvement & Collaboration

- Drive continuous improvement projects in partnership with 3PL providers to optimize operations and enhance productivity, meeting and exceeding business objectives
- Lead strategic initiatives with total building and network-wide impact
- Effectively leverage 3P Site Managers to solicit ideas and understand operational challenges within the facility

Cross-Network Collaboration

- Network with leaders across the organization to share process improvements, drive operational efficiencies, and identify cost-saving opportunities

Performance Management

- Establish clear objectives and metrics for safety, quality, productivity, and customer experience
- Set expectations and goals for 3P leaders in accordance with contractual guidelines
- Measure performance, provide constructive feedback, and hold leaders accountable for results

Leadership Development

- Mentor and develop leaders and staff to build organizational capability and ensure long-term success

Basic qualifications

- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Speak, write, and read fluently in English
- Experience in people management

Preferred qualifications

- Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level
- Experience developing, deploying and managing AI products at scale
- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Operations ManagementBudgetingStrategic PlanningProcess ImprovementPeople ManagementMicrosoft Excel

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where budgeting was part of your work. What did you do?
Tell me about a project where strategic planning was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where people management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Budgeting, Strategic Planning, Process Improvement, and People Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

Want your resume actually rewritten for this job?

The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.