Site Leader – Reverse Logistics, Amazon Transportation Brazil

Amazon is hiring a Site Leader – Reverse Logistics, Amazon Transportation Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions operations management, logistics and process optimization among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Lead operations, safety, and inventory recovery for Amazon's reverse logistics and recommerce center in Brazil.

operations-managementlogisticsprocess-optimizationleadershipinventory-management

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for a motivated, customer-focused leader to join our team as a Site Leader at XVC4, Amazon's first Recommerce and Return Center in Brazil. In this role, you will lead and develop a team of managers and associates, driving operational excellence in our Reverse Logistics (ReLo) network. You will be responsible for engaging your team to maintain the highest levels of safety, quality, and performance — with a relentless focus on maximizing the sellability of every item that passes through the site.
The Recommerce & Returns Site Leader works in Amazon's Reverse Logistics network, responsible for processing customer returns, determining the appropriate disposition (e.g., reselling, refurbishing, liquidating, or donating items), and continuously improving recovery rates. This is a unique opportunity to shape the operations of a greenfield site and build processes from the ground up.

Key Priorities
1. Safety – Ensure a safe working environment for all associates, maintaining zero-tolerance for safety risks and driving a culture of proactive hazard identification.
2. Quality – Maintain the highest standards in grading, processing, and dispositioning of returned items, ensuring accuracy and consistency across all operations.
3. Inventory Recovery – Maximize sellability and recovery rates of returned inventory through process optimization, root cause analysis, and continuous improvement initiatives.

Key job responsibilities
• Lead, mentor, and develop a team of managers, fostering a culture of ownership, accountability, and operational excellence
• Drive root cause investigation for quality defects, process failures, and sellability losses, implementing sustainable corrective actions
• Create, implement, and continuously improve processes to maximize item recovery and sellability rates
• Build and execute productivity plans through forecast reviews, determining capacity requirements, and partnering with cross-functional teams
• Manage safety, quality, productivity, and inventory recovery KPIs with a data-driven approach
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives
• Lead large-scope projects with site and regional impact, including process design for new workflows in the recommerce space
• Own the end-to-end operational performance of the site, from inbound receiving through final disposition
• Develop and implement standard operating procedures (SOPs) for all site processes
• Analyze data to identify trends, inefficiencies, and opportunities for improvement in recovery and sellability

Basic qualifications

- Bachelor's degree or equivalent
- Work flexible schedule including weekends, nights, and holidays
- Experience in managing teams
- Experience in a logistics/operations environment
- Experience in Business English skills, both verbal and written

Preferred qualifications

- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Site Leader – Reverse Logistics, Amazon Transportation Brazil at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Site Leader – Reverse Logistics, Amazon Transportation Brazil is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR, SP, Cajamar.
The job was posted on August 27, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementLogisticsProcess OptimizationLeadershipInventory Management

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where leadership was part of your work. What did you do?
Tell me about a project where inventory management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Logistics, Process Optimization, Leadership, and Inventory Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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