SophosSite Reliability Engineer /Cloud
Sophos is hiring a Site Reliability Engineer /Cloud for a remote role open to applicants in India. Level rates it ; you can apply on Sophos.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- This is listed as a remote role.
- The posting mentions Claude, Copilot and Cursor among its tools and skills.
- Sophos has 80 other open roles on Level.
- Posted in the last few days.
AI in this role
Role Summary
Central Operations is responsible for delivering the infrastructure to provide customer facing systems and cloud services to Sophos customers. The job role requires skill with Linux, cloud computing, automation, CI/CD pipelines, containerized environments and incident management response.What you will do
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Carry personal responsibility for high quality changes to a live IT / SaaS infrastructure
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Manage key operational systems on which millions of customers depend
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Create estimates and work plans then deliver according to those plans in an agile manner
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Participate in a weekday / weekend on-call rotation
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Occasionally carry out changes outside of normal working hours
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Monitor existing infrastructure, identify areas of weakness and propose improvements
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Take corrective action, as a first point of contact, to resolve incidents escalated from Technical Support, IT and development communities and escalate where appropriate
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Provide incident response and coordination, ensuring issue resolution and helping co-ordinate multiple resources
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Publish software updates as required meeting product release schedules, monitoring load on infrastructure and support, taking corrective action where possible and flagging issues with management
What you will bring
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2-4 years of hands on technical knowledge with Amazon Web services (AWS)
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Knowledge of AWS services including EC2, ECS, EKS, IAM, CloudWatch, SQS, SNS, SSM, S3 and Secrets Manager
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Proficient with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) and able to apply them responsibly to improve productivity
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Knowledge of CI/CD pipelines such as Jenkins / GitHub Actions or equivalent
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Experience with Infrastructure-as-Code tools with Terraform or equivalent
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Familiarity with Database(s) e.g. MySQL, PostgreSQL, RDS, Mongo NoSQL
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Monitoring and Alerting Tools such as PagerDuty, Datadog, CloudWatch, Logz.io or equivalent
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Experience with Bash and python scripting
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IP networking - LAN & WAN
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Ability to adapt to new technology
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Strong communication skills both verbally and in writing
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Knowledge of malware/spam/network threats
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Ability to interface with Senior Leaders
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Comfortable working in a detailed driven environment
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Familiarity with GenAI tools such as GitHub CoPilot, Cursor
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Exposure to compliance frameworks (SOC2, FedRamp, etc.)
Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
How we rate this
Site Reliability Engineer /Cloud at Sophos rates 31 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- What's a project where you used Claude hands-on?
- Walk me through how you've used Copilot in your day-to-day work.
- What are the limits of Cursor that you've run into, and how did you work around them?
- What's a project where you used Claude Code hands-on?
Adapt your resume
- List these exact terms on your resume: Claude, Copilot, Cursor, and Claude Code. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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