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Keppel

SME Technical Operations

Keppel is hiring an SME Technical Operations. Level rates it ; you can apply on Keppel.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Level classes it as a senior role.
  • Keppel has 196 other open roles on Level.

AI in this role

JOB DESCRIPTION

Your main duties and responsibilities are as follows: • Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request. • To prepare scope of work for vendor to quote for additional request • Work closely with the Sales team to understand and define client’s key business drivers and requirements • Liaise with clients to develop project documentation, such as Statement of Work and implementation plans • Communicate with internal stakeholders and external vendors to ensure effective delivery of projects • Lead a group of vendors during the implementation phase to ensure deliverables are punctual with no downtime during the course of work • Propose technically viable solutions that satisfies client requirements and add value to the overall proposal • Ensure all documents and drawings are in place before handover to Service Operations team • Support internal and external audit program that is relates to work perform under Tech & Project ops • Prepare Change Management document for major activity and attend Change Advisory Board (CAB) meetings • Respond to after-hours and unplanned 'disaster response' emergencies/ contingencies as and when required without prior notice • Perform any additional services needed to meet the requirements of the facility in support of maintenance functions • Maintain a positive and professional working relationship with internal and external clients • Respond to customer service requests in a timely manner • Travel overseas for work / assignment as and when necessary or requested by your immediate supervisor / the head of department. • Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

JOB REQUIREMENTS

Qualified candidates will possess the following: • Diploma/Degree in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required. • 5+ years’ experience in data center / mission-critical operations, with proven leadership in multi-site and multi-function roles. • Experience in managing customer fit-out works and project delivery in critical environments. • Financial acumen with demonstrated ability to manage budgets, costs, and profitability. • Excellent stakeholder management, vendor management, and customer engagement skills. • A team player with the ability to work alongside subject matter experts to deliver projects on time • Able to work in a fast-paced environment • Knowledge in M&E systems setup, ability to interpret drawings/schematic diagrams

BUSINESS SEGMENT

Connectivity

PLATFORM

Operating Division

How we rate this

SME Technical Operations at Keppel rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

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