Software Dev Engineer - AI Agents, IES LATech

Amazon is hiring a Software Dev Engineer - AI Agents, IES LATech in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Builds AI ●●●●: the job is building AI systems.
The posting mentions AI agents among its tools and skills.
Amazon has 20,000+ other open roles on Level.

AI in this role

ai-agents

Amazon is hiring a Software Developer Engineer to focus on Agentic AI in Brazil, building the capabilities that let AI agents act reliably on real operator workflows. You'll join a specialist team of Product Engineers, Scientists, and Developers within Amazon's emerging-markets technology organization, focused on sustainable growth across Emerging Markets.

Your customers are operators. Planners, ops managers, analysts, support leads. They make hundreds of small judgement calls a day, and your job is to give them agent capabilities that absorb the repetitive ones so they can focus on the calls that actually matter.

In this role you are part builder, part product owner. You scope the pain, design the mechanism, build the prototype, instrument the metrics, then iterate in production. You build the primitives, integrations, and mechanisms behind agentic systems, integrating large language models with internal data and trading off latency, cost, and accuracy with judgement, not by recipe.

Key job responsibilities
- Review agent runs in production, triage operator corrections, and determine which are bugs versus signal that the autonomy boundary needs to move.
- Pair with operators on workflows you are scoping. Watch them work, ask why behind every step, and translate implicit rules into mechanisms the agent can execute.
- Close the feedback gap by ensuring every operator correction becomes a test, an eval, or a prompt update, not lost noise.
- Own the roadmap end to end. Prioritise, demo weekly, and articulate design choices in writing.
- Partner with operations leaders in each market to identify which workflows are agent-ready and which still need a human in the loop.
- Translate ambiguous operator pain points into concrete, measurable mechanisms with clear success criteria.
- Monitor trust score, accuracy, latency, and cost per decision. Dig into regressions before they compound.

Basic qualifications

- Experience (non-internship) in professional software development
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience programming with at least one software programming language

Preferred qualifications

- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Bachelor's degree in computer science or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Software Dev Engineer - AI Agents, IES LATech at Amazon rates 83 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Dev Engineer - AI Agents, IES LATech is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in BR, SP, Sao Paulo.
The job was posted on September 10, 2026.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agents

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
How would you decide a model or AI system is ready to ship?
Tell me about a time a model underperformed in production. How did you find out, and what did you change?

Adapt your resume

List these exact terms on your resume: AI agents. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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